Jeep Archives - All Star Automotive

2004 Jeep Grand Cherokee
Mileage
126,080
Service Date
7/16/2026
Services Performed
CUSTOMER STATES WHILE MAKING SHARP TURN, STEERING WHEEL WILL ROTATE AS EXPECTED BUT VEHICLE STEERING RESPONSE NOT AS EXPECTED. SUSPECTS SOMETHING WITHIN STEERING LINKAGE IS LOOSE. STEERING WHEEL IS ALSO NOT ALIGNED. PLEASE, CHECK AND ADVISE.
TECH RECEIVED SPECIFICATIONS FROM MANUFACTURER. TECH BROUGHT VEHICLE INTO SHOP, RACKED VEHICLE AND BEGAN ADJUSTMENT OF NECESSARY COMPONENTS TO ALIGN TO THESE SPECIFICATIONS. TECH WAS ABLE TO CENTER LINK ASSEMBLY, ADJUST AS DESCRIBED, AND VERIFIED. TECH THEN PERFORMED REMAINING SERVICE, TEST DROVE VEHICLE, AND VERIFIED VEHICLE DRIVES MUCH BETTER.
TECH RACKED VEHICLE ONTO ALIGNMENT RACK, INSTALLED MACHINE MIRROR HEADS, AND LOOKED UP THROUGH MACHINE SOFTWARE, VEHICLE OEM SPECIFICATIONS FOR ALIGNMENT. TECH THEN PERFORMED ALIGNMENT TO THESE SPECIFICATIONS, AND THEN TEST DROVE VEHICLE TO VERIFY VEHICLE DRIVES STRAIGHT AND AS DESIGNED. TECH HAS VERIFIED AND STATES SERVICE COMPLETED.
ERIC P. gave our service a 5 star review on 8/4/2026
2015 Jeep Cherokee
Mileage
172,078
Service Date
6/10/2026
Services Performed
TECH TEST DROVE AND VERIFIED CUSTOMER CONCERN. TECH BEGAN DIAGNOSTIC, FOUND FLUID IN TRANSMISSION AT LEVEL. TECH SCANNED FOR VEHICLE CODES U0402 IMPLAUSIBLE DATA FROM VEHICLE TCM TECH STATES VEHICLE COULD HAVE LOW BATTERY VOLTAGE. TESTED AND VERIFIED BATTERY OKAY. TECH FOUND IN HISTORY THAT VEHICLE HAS HAD THIS ISSUE LONG AGO. TECH RECOMMENDS VEHICLE PCM BE UPDATED TO CURRENT, THEN TEST DRIVE TO SEE IF RESOLUTION REACHED. THIS WAS PERFORMED, AND TRANSMISSION ISSUES REMAINED. TECH BEGAN FURTHER DIAGNOSTIC, AND BELIEVES VEHICLE TO HAVE INTERNAL TRANSMISSION JUDDER. TECH RECOMMENDS NEW TRANSMISSION ASSEMBLY, DUE TO HISTORY OF UPDATES AND VALVE BODY.
TECH BROUGHT VEHICLE INTO SHOP AND BEGAN REPAIRS. TECH RACKED VEHICLE AND BEGAN DISASSEMBLY. TECH REMOVED ALL NECESSARY COMPONENTS, AND LOWERED VEHICLE STEERING AND SUBFRAME. TECH THEN REMOVED VEHICLE TRANSFER CASE (PTU) AND BEGAN REMOVAL OF VEHICLE TRANSMISSION. TECH REMOVED TRANSMISSION, AND BEGAN INSTALLATION OF NEW OEM ASSEMBLY. TECH PHOTOGRAPHED NUMBER PLATES ON TRANSMISSION FOR PROGRAMMING. TECH RE-ASSEMBLED VEHICLE RE-INSTALLING TRANSFER CASE (PTU) SUBFRAME STEERING RACK AND COMPONENTS. INSTALLED REMOVED CV AXLES, AND BEGAN ROUTING AND RE-CONNECTING VEHICLE HARNESSES. TECH FOUND TRANSMISSION PRE-FILLED WITH OEM FLUID TO CORRECT LEVEL. TECH VERIFIED FULL RE-ASSEMBLY. VEHICLE WAS THEN PROGRAMMED, TESTED AND VERIFIED SERVICE AND REPAIR COMPLETED.
TECH REMOVED LINES, FLUSHED AS REQUIRED BY WARRANTY. TECH THEN FLUSHED VEHICLE TRANSMISSION COOLER ASSEMBLY AND VERIFIED CLEAN LIQUID. TECH HAS VERIFIED SERVICE COMPLETED.
TECH TEST DROVE VEHICLE EXTENSIVELY TECH HAS VERIFIED VEHICLE REPAIR. TECH STATES NO MORE JUDDER, ALL MONITORS SET, AND VEHICLE SERVICE COMPLETED.
TCM REFLASH
PROGRAMMING
SHIRLEY K. gave our service a 5 star review on 6/11/2026
2015 Jeep Cherokee
Mileage
172,078
Service Date
6/10/2026
Services Performed
TECH TEST DROVE AND VERIFIED CUSTOMER CONCERN. TECH BEGAN DIAGNOSTIC, FOUND FLUID IN TRANSMISSION AT LEVEL. TECH SCANNED FOR VEHICLE CODES U0402 IMPLAUSIBLE DATA FROM VEHICLE TCM TECH STATES VEHICLE COULD HAVE LOW BATTERY VOLTAGE. TESTED AND VERIFIED BATTERY OKAY. TECH FOUND IN HISTORY THAT VEHICLE HAS HAD THIS ISSUE LONG AGO. TECH RECOMMENDS VEHICLE PCM BE UPDATED TO CURRENT, THEN TEST DRIVE TO SEE IF RESOLUTION REACHED. THIS WAS PERFORMED, AND TRANSMISSION ISSUES REMAINED. TECH BEGAN FURTHER DIAGNOSTIC, AND BELIEVES VEHICLE TO HAVE INTERNAL TRANSMISSION JUDDER. TECH RECOMMENDS NEW TRANSMISSION ASSEMBLY, DUE TO HISTORY OF UPDATES AND VALVE BODY.
TECH BROUGHT VEHICLE INTO SHOP AND BEGAN REPAIRS. TECH RACKED VEHICLE AND BEGAN DISASSEMBLY. TECH REMOVED ALL NECESSARY COMPONENTS, AND LOWERED VEHICLE STEERING AND SUBFRAME. TECH THEN REMOVED VEHICLE TRANSFER CASE (PTU) AND BEGAN REMOVAL OF VEHICLE TRANSMISSION. TECH REMOVED TRANSMISSION, AND BEGAN INSTALLATION OF NEW OEM ASSEMBLY. TECH PHOTOGRAPHED NUMBER PLATES ON TRANSMISSION FOR PROGRAMMING. TECH RE-ASSEMBLED VEHICLE RE-INSTALLING TRANSFER CASE (PTU) SUBFRAME STEERING RACK AND COMPONENTS. INSTALLED REMOVED CV AXLES, AND BEGAN ROUTING AND RE-CONNECTING VEHICLE HARNESSES. TECH FOUND TRANSMISSION PRE-FILLED WITH OEM FLUID TO CORRECT LEVEL. TECH VERIFIED FULL RE-ASSEMBLY. VEHICLE WAS THEN PROGRAMMED, TESTED AND VERIFIED SERVICE AND REPAIR COMPLETED.
TECH REMOVED LINES, FLUSHED AS REQUIRED BY WARRANTY. TECH THEN FLUSHED VEHICLE TRANSMISSION COOLER ASSEMBLY AND VERIFIED CLEAN LIQUID. TECH HAS VERIFIED SERVICE COMPLETED.
TECH TEST DROVE VEHICLE EXTENSIVELY TECH HAS VERIFIED VEHICLE REPAIR. TECH STATES NO MORE JUDDER, ALL MONITORS SET, AND VEHICLE SERVICE COMPLETED.
TCM REFLASH
PROGRAMMING
SHIRLEY K. gave our service a 5 star review on 6/11/2026
2004 Jeep Grand Cherokee
Mileage
125,879
Service Date
5/15/2026
Services Performed
CUSTOMER STATES VEHICLE FEELS UNSTABLE AT HIGHWAY SPEEDS AND WILL SUDDENLY DART OR WANDER. PERFORMED ROAD TEST AND VERIFIED CONCERN. VEHICLE EXHIBITS NOTICEABLE SWAY AND INSTABILITY, ESPECIALLY UNDER ACCELERATION, REQUIRING CONSTANT STEERING CORRECTION. PERFORMED FRONT AND REAR SUSPENSION AND STEERING INSPECTION. FOUND RIGHT FRONT SWAY BAR END LINK DISCONNECTED DUE TO MISSING RETAINING HARDWARE (AFTERMARKET DISCONNECT STYLE), COMPROMISING FRONT STABILITY AND ALLOWING EXCESSIVE BODY ROLL. INSPECTED REAR SUSPENSION AND FOUND REAR LOWER CONTROL ARM BUSHINGS WORN AND DETERIORATED. EXCESSIVE BUSHING WEAR ALLOWS AXLE MOVEMENT UNDER LOAD, CONTRIBUTING TO VEHICLE INSTABILITY, POOR TRACKING, AND WANDERING CONDITION. ALSO FOUND POWER STEERING PRESSURE HOSE (PUMP TO FAN AREA ROUTING) LEAKING AT CRIMP, WHICH MAY AFFECT STEERING ASSIST OVER TIME. NO EXCESSIVE PLAY NOTED IN OTHER FRONT-END COMPONENTS AT TIME OF INSPECTION; HOWEVER, OVERALL HANDLING IS NEGATIVELY IMPACTED BY ABOVE FAILURES.
PER TECHNICIAN RECOMMENDATION, REMOVED AND REPLACED REAR LOWER CONTROL ARMS DUE TO INSPECTION FINDINGS. TORQUED ALL RELATED FASTENERS TO SPECIFICATION, VERIFIED COMPONENT INSTALLATION, AND ROAD TESTED VEHICLE AS APPLICABLE. ALIGNMENT IS RECOMMENDED AFTER SUSPENSION COMPONENT REPLACEMENT TO VERIFY PROPER REAR SUSPENSION GEOMETRY AND TIRE WEAR CHARACTERISTICS.
PER TECHNICIAN DIAGNOSIS, REMOVED AND REPLACED FAILED REAR UPPER CENTER CONTROL ARM. INSPECTED RELATED MOUNTING POINTS AND SUSPENSION COMPONENTS DURING REPAIR, TORQUED FASTENERS TO SPECIFICATION, AND ROAD TESTED VEHICLE TO VERIFY REPAIR. ALIGNMENT IS RECOMMENDED FOLLOWING SUSPENSION REPAIR TO VERIFY PROPER VEHICLE HANDLING AND TIRE WEAR.
PER TECHNICIAN RECOMMENDATION, REMOVE AND REPLACE POWER STEERING HOSE
REMOVED AND REPLACED LEAKING POWER STEERING FLUID FILTER. INSPECTED ASSOCIATED POWER STEERING HOSES AND CONNECTIONS FOR ADDITIONAL LEAKS, TOPPED OFF/REFILLED POWER STEERING FLUID AS NEEDED, AND VERIFIED PROPER SYSTEM OPERATION AFTER REPAIR.
PERFORMED FOUR-WHEEL ALIGNMENT FOLLOWING SUSPENSION REPAIRS AND MODIFICATIONS. ADJUSTED ALIGNMENT ANGLES AS ALLOWED BY VEHICLE DESIGN TO HELP VERIFY PROPER VEHICLE TRACKING, HANDLING, AND TIRE WEAR CHARACTERISTICS. ROAD TESTED VEHICLE AFTER ALIGNMENT.
ERIC P. gave our service a 5 star review on 5/31/2026
2015 Jeep Cherokee
Mileage
170,602
Service Date
4/23/2026
Services Performed
Change oil and oil filter. Lubricate and check chassis. Check air filter, belts, hoses and brakes. Check all fluid levels and tire pressures. Perform 27 point safety inspection. BRAKES: FRONT: 10 MM REAR: 6 MM TIRES: FRONT: 33 PSI REAR: 33 PSI TREAD: LF 7/32 RF 7/32 LR 7/32 RR 8/32 MILEAGE NEXT OIL CHANGE DUE: 173602
PERFORM VEHICLE MULTI-POINT INSPECTION AND VEHICLE HEALTH SCAN WITH SCAN TOOL
TECH BROUGHT VEHICLE INTO SHOP, RACKED VEHICLE AND BEGAN TEAR DOWN OF VEHICLE. TECH DRAINED FLUIDS, REMOVED COMPONENTS, AND GAINED ACCESS TO TIMING COVER. TECH THEN REMOVED VEHICLE TIMING COVER ASSEMBLY. TECH SCRAPED SURFACE AREAS CLEAN, WASHED TIMING COVER IN PARTS WASHER, AND VERIFIED MATING SURFACES CLEANED. TECH PERFORMED ADDITIONAL SERVICES WHILE IN TIMING AREA. TECH PERFORMED THESE SERVICES, AND THEN RE-SEALED TIMING COVER WITH NEW GASKETS AND SEALS. TECH RE-ASSEMBLED AND VERIFIED INSTALL. TECH THEN PERFORMED REMAINING SERVICES. TEST DROVE VEHICLE EXTENSIVELY, AND VERIFIED VEHICLE SERVICE COMPLETED.
TECH BEGAN REMOVAL OF NECESSARY COMPONENTS TO ACCESS VEHICLE TIMING COMPONENTS. TECH REMOVED VEHICLE TIMING COMPONENTS, AND CLEANED AREA. TECH THEN REPLACED TIMING COMPONENTS, INSTALLED USING SPECIALTY TOOLS, HAD ADDITIONAL TECHNICIANS VERIFY TIMING MARKS AND LOCATIONS. TECHS VERIFIED. TECH THEN RE-ASSEMBLED SURROUNDING COMPONENTS PER OTHER REPAIRS. TECH PERFORMED ALL SERVICES, TEST DROVE EXTENSIVELY AND VERIFIED SERVICE COMPLETED.
TECH REMOVED VEHICLE NECESSARY COMPONENTS, AND DRAINED FLUIDS AS NECESSARY. TECH REMOVED LEAKING HOSE ASSEMBLY AND REPLACED WITH NEW ASSEMBLY. NEW ASSEMBLY HAD PRE-INSTALLED HOSE CLAMPS AND QUICK CONNECT. TECH ROUTED AND VERIFIED SERVICE COMPLETED.
TECH EVACUATED A/C SYSTEM. PERFORMED ALL REPAIRS LISTED AND RE-CHARGED SYSTEM. TECH THEN PERFORMED REMAINING SERVICES, TEST DROVE AND VERIFIED FUNCTIONS.
TECH RACKED VEHICLE, REMOVED REAR WHEEL AND BEGAN REMOVAL OF NECESSARY COMPONENTS. TECH THEN REMOVED VEHICLE AXLE, STUB SHAFT AND SEAL COVER. TECH REPLACED SEAL, RE-ASSEMBLED ALL COMPONENTS, AND SERVICE, THEN VERIFIED NO ADDITIONAL LEAKS.
TECH RACKED VEHICLE AND BEGAN REPAIRS. TECH REMOVED NECESSARY COMPONENTS, AND REMOVED VEHICLE INNER TIE ROD END, TECH THEN REPLACED WITH NEW ASSEMBLY, AND VERIFIED SERVICE COMPLETED.
TECH BROUGHT VEHICLE INTO SHOP AND BEGAN PROCESS. TECH PUT CLEANSER IN VEHICLE RADIATOR, RAN VEHICLE AND THEN HOOKED UP COOLANT FLUSH MACHINE. TECH VACUUMED ALL COOLANT OUT OF VEHICLE, PERFORMING PERFECT VACUUM ON SYSTEM, TECH THAN SWITCHED VALVES, RELEASED VACUUM, AND VEHICLE SUCKED NEW COOLANT AS WELL AS CONDITIONER INTO COOLANT SYSTEM. TECH VERIFIED VEHICLE FILLED COOLANT SYSTEM. TECH RAN VEHICLE, BURPED SYSTEM, TEST DROVE, AND RE-CHECKED SYSTEM. TECH VERIFIED SERVICE COMPLETE.
TECH BROUGHT VEHICLE INTO SHOP AND BEGAN PROCESS. TECH RACKED VEHICLE AND BEGIN HOOKING UP FLUID EXCHANGE MACHINE WITH CONDITIONER AND OE EQUIVALENT FLUID. TECH DISCONNECTED LINES, PLUGGED FLUID EXCHANGER INTO VEHICLE LINES, AND BEGAN PROCESS. TECH COMPLETED FULL VEHICLE FLUID EXCHANGE USING VEHICLES OWN POWER TO CYCLE THROUGH GEARS AND SYSTEM, USING OE EQUIVALENT FLUID. TECH DISCONNECTED MACHINE, RE-CONNECTED LINES, ENSURED ALL COMPONENTS TIGHT AND NO LEAKS, TEST DROVE VEHICLE, DOUBLE CHECKED FLUID LEVELS AND VERIFIED SERVICE COMPLETE.
TECH RACKED VEHICLE AND BEGAN FLUID EXCHANGE. TECH DRAINED ALL FLUID, FLUSHED TRANSFER CASE, AND RE-FILLED WITH OE SPECIFICATION FLUID. TECH VERIFIED FLUID LEVEL AND VERIFIED SERVICE COMPLETE.
TECH RACKED VEHICLE AND BEGAN FLUID EXCHANGE. TECH DRAINED ALL FLUID, FLUSHED DIFFERENTIAL, AND RE-FILLED WITH OE SPECIFICATION FLUID. TECH VERIFIED FLUID LEVEL AND VERIFIED SERVICE COMPLETE.
TECH PERFORMED FULL BRAKE FLUID EXCHANGE USING NEW BRAKE FLUID TO OE SPECIFICATION. TECH ENSURED ALL LINES FLUSHED AND FILLED WITH NEW FLUID. TECH HAS TEST DRIVEN VEHICLE AND VERIFIED SERVICE COMPLETE.
SHIRLEY K. gave our service a 5 star review on 4/24/2026
2014 Jeep Patriot
Mileage
183,827
Service Date
2/25/2026
Services Performed
TECH INSPECTED BRAKES AND FOUND THE FOLLOWING FRONT BRAKES OKAY REAR BRAKES AT METAL ON METAL. IN ADDITION TECH FOUND VEHICLE TO HAVE COOLANT LEAK. AND RECOMMENDED MAINTENANCE CUSTOMER HAS OPTED TO NOT PERFORM ANY ADDITIONAL SERVICES AT THIS TIME.
TECH BROUGHT VEHICLE INTO SHOP AND RACKED VEHICLE. TECH REMOVED REAR WHEELS, AND REMOVED VEHICLE CALIPERS. TECH GREASED CALIPER SLIDE PINS, AND REMOVED VEHICLE ROTORS AND PADS. TECH REPLACED ROTORS, AND LINED UP CORRECTLY WITH ADJUSTER, REPLACED PADS AND GREASED PAD BACKING PLATE AS WELL AS HARDWARE. TECH RE-INSTALLED WHEEL, TORQUED LUG NUTS TO SPEC, AND SET TIRE PRESSURES. TECH THEN BURNISHED VEHICLE BRAKES, AND VERIFIED SERVICE COMPLETED.
PERFORM VEHICLE MULTI-POINT INSPECTION
LISA D. gave our service a 5 star review on 2/26/2026
2021 Jeep Gladiator
Mileage
34,500
Service Date
11/21/2025
Services Performed
CHANGE OIL AND FILTER , LUBRICATE AND INSPECT CHASSIS, PERFORM 27 POINT INSPECTION INCLUDING, CHECK BELTS AND HOSES, CHECK FLUID LEVELS AND TOP OFF AS NEEDED, VISUAL BRAKE INSPECTION AND CHECK TIRE PRESSURE. MILEAGE NEXT OIL CHANGE DUE: 39500
KIM L. gave our service a 5 star review on 11/22/2025
2015 Jeep Cherokee
Mileage
160,395
Service Date
9/2/2025
Services Performed
CHARGING SYSTEM IS OPERATING AS DESIGNED. BATTERY WAS CHARGED FULLY AND FAILED LOAD TEST. RECOMMEND NEW BATTERY.
TECHNICIAN REMOVED DEAD BATTERY AND CLEANED TERMINALS AND BATTERY AREA. CORROSION PROTECTION WAS APPLIED FOR PROTECTION. BATTERY WAS INSTALLED AND VERIFIED VEHICLE STARTED.
SHIRLEY K. gave our service a 5 star review on 9/30/2025
2015 Jeep Cherokee
Mileage
157,672
Service Date
5/15/2025
Services Performed
Change oil and oil filter. Lubricate and check chassis. Check air filter, belts, hoses and brakes. Check all fluid levels and tire pressures. Perform 27 point safety inspection. BRAKES: FRONT: 6 MM REAR: 5 MM TIRES: FRONT: 35 PSI REAR: 35 PSI MILEAGE NEXT OIL CHANGE DUE: 160672
SHIRLEY K. gave our service a 5 star review on 5/15/2025
2007 Jeep Wrangler
Mileage
194,158
Service Date
3/11/2025
Services Performed
TECH RACKED VEHICLE AND REMOVED ALL 4 WHEELS. TECH DISMOUNTED TIRES, MOUNTED AND BALANCED NEW ASSEMBLIES AND VERIFIED SERVICE COMPLETED.
TIRE DISPOSAL FEE
TECH RACKED VEHICLE, REMOVED VEHICLE DRAG LINK AND INSTALLED WITH NEW HEAVY DUTY DRAG LINK BAR. TECH HAS VERIFIED SERVICE COMPLETED.
TECH RACKED VEHICLE AND REMOVED NECESSARY COMPONENTS. TECH REPLACED WITH NEW CUSTOM DUAL ALIGNMENT SHOCK KIT PROVIDED BY CUSTOMER AND VERIFIED INSTALL. TECH HAS VERIFIED SERVICE COMPLETED.
TECH RACKED VEHICLE AND BEGAN ALIGNMENT. TECH RACKED VEHICLE AND INSTALLED ALIGNMENT HEADS. TECH PERFORMED BASE VEHICLE ALIGNMENT, AND VERIFIED VEHICLE SERVICE COMPLETED.
SCOTT F. gave our service a 5 star review on 3/11/2025

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