2019 RAM 2500 HD
Mileage
88,254
Service Date
1/11/2024
Services Performed
- TECH BROUGHT VEHICLE INTO SHOP AND BEGAN DIAGNOSTIC. TECH PERFORMED VEHICLE BLOCK TEST AND FOUND BLOCK TEST TO IMMEDIATELY FAIL. TECH PRESSURE TESTED CAP AND FOUND CAP TO HOLD 9 PSI VS THE 21 PSI IT IS DESIGNED TO HOLD, WHICH CAN CAUSE PROBLEMS WITH VEHICLE COOLANT SYSTEM. TECH ALSO FOUND VEHICLE THERMOSTAT HOUSING TO BE UNBOLTED AND LEFT LOOSE FROM WHAT CAN ONLY BE ASSUMED A RECENT REPAIR. TECH RECOMMEND COMPRESSION TEST AND LEAK DOWN TESTING, FOLLOWED BY HEAD GASKET REPAIR.
- TECH BROUGHT VEHICLE INTO SHOP AND BEGAN TESTING CYLINDER COMPRESSION AND LEAKAGE CYL 1 120 PSI 5% LEAK DOWN CYL 2 120 PSI 10% LEAK DOWN CYL 3 120 PSI 10% LEAK DOWN CYL 4 110 PSI 15% LEAK DOWN CYL 5 105 PSI 10% LEAKDOWN CYL 6 120 PSI 15% LEAK DOWN CYL 7 120 PSI 10% LEAK DOWN CYL 8 100 PSI 10% LEAK DOWN TECH STATES LEAK DOWN WAS CONNECTED THROUGH TO SEVERAL CYLINDERS AND NOT THROUGH INTAKE ASSEMBLY ITSELF. TECH STATES VEHICLE SHOULD BE ABLE TO HAVE NEW HEAD GASKETS AND HEADS SERVICED, AND VEHICLE WILL BE REPAIRED. TECH NOTES WHEN VEHICLE HEADS WERE REMOVED THERE WAS CYLINDER WASH IN THE CYLINDERS, PHOTOS WERE TAKEN AND CUSTOMERS CAME TO SEE, CUSTOMER HAS OPTED TO MOVE FORWARD WITH REPAIR OF HEAD GASKET AND POTENTIALLY TRADE IN VEHICLE
- TECH BROUGHT VEHICLE INTO SHOP AND BEGAN TEAR DOWN. TECH HAS REMOVED ALL NECESSARY COMPONENTS AND GAINED ACCESS TO VEHICLE HEAD ASSEMBLIES. TECH REMOVED ALL LINES, COVERS AND ALL NEEDED, TECH REMOVED VEHICLE HEAD BOLTS AND PULLED HEADS. TECH SENT VEHICLE HEADS TO MACHINE SHOP FOR SERVICES PROVIDED. TECH RECEIVED HEADS BACK FROM SHOP AFTER THEY PERFORMED SERVICES. TECH INSTALLED NEW HEAD GASKETS, BOLTS, GASKETS AND PLUGS. TECH RE-ASSEMBLED VEHICLE HEADS, TORQUED TO FACTORY SPECIFICATION WITH DIRECT INSTRUCTIONS FROM MANUFACTURER. TECH RE-ASSEMBLED ALL REMAINING COMPONENTS, SET TO FACTORY SPEC, FILLED WITH ALL NEEDED FLUIDS, PERFORMED REMAINING SERVICES, AND TEST DROVE VEHICLE. TECH HAS VERIFIED VEHICLE SERVICE AND REPAIR COMPLETED, AND VEHICLE DRIVING AS DESIGNED,
- MACHINE SHOP TOOK HEADS, DECKED HEADS AND FOUND HEADS TO HAVE SUBSTANTIAL WARPING. MACHINE SHOP HAS VERIFIED HEADS LEVEL AT THIS TIME. MACHINE SHOP COMPLETED CLEANING SERVICE AND FOUND NO CRACKS DURING PRESSURE TEST. SHOP HAS RECEIVED HEADS BACK, AND WILL FINISH REPAIR
- TECH PERFORMED VEHICLE OIL AND FILTER CHANGE SERVICE. TECH HAS FILLED WITH CORRECT OIL TO CORRECT LEVEL, REPLACED OIL FILTER AND LUBED VEHICLE CHASSIS POINTS. TECH HAS VERIFIED SERVICE AND REPAIR COMPLETED.
- TECH BROUGHT VEHICLE INTO SHOP AND BEGAN PROCESS. TECH PUT CLEANSER IN VEHICLE RADIATOR, RAN VEHICLE AND THEN HOOKED UP COOLANT FLUSH MACHINE. TECH VACUUMED ALL COOLANT OUT OF VEHICLE, PERFORMING PERFECT VACUUM ON SYSTEM, TECH THAN SWITCHED VALVES, RELEASED VACUUM, AND VEHICLE SUCKED NEW COOLANT AS WELL AS CONDITIONER INTO COOLANT SYSTEM. TECH VERIFIED VEHICLE FILLED COOLANT SYSTEM. TECH RAN VEHICLE, BURPED SYSTEM, TEST DROVE, AND RE-CHECKED SYSTEM. TECH VERIFIED SERVICE COMPLETE.
NATHAN S. gave our service a 5 star review on 1/13/2024
