RAM Archives - All Star Automotive

2013 RAM 1500
Mileage
94,452
Service Date
7/29/2026
Services Performed
TECHNICIAN PERFORMED AN AUDIBLE AND VISUAL INSPECTION OF THE EXHAUST SYSTEM AND VERIFIED EXHAUST LEAKS FROM BOTH THE RIGHT- AND LEFT-SIDE EXHAUST MANIFOLD AREAS, MOST NOTICEABLE WHILE THE ENGINE WAS COLD. INSPECTION ALSO FOUND TWO BROKEN EXHAUST MANIFOLD BOLTS. TECHNICIAN RECOMMENDS REPLACING BOTH EXHAUST MANIFOLDS, GASKETS, AND RELATED MOUNTING HARDWARE. BROKEN BOLTS WILL REQUIRE EXTRACTION AND MAY REQUIRE WELDING OR ADDITIONAL LABOR IF THEY CANNOT BE REMOVED CONVENTIONALLY.
PER TECHNICIAN DIAGNOSIS, REMOVED THE RIGHT- AND LEFT-SIDE EXHAUST MANIFOLDS. EXTRACTED THE BROKEN MANIFOLD BOLTS AND INSTALLED NEW EXHAUST MANIFOLDS WITH NEW GASKETS AND RELATED MOUNTING HARDWARE. REASSEMBLED ALL REMOVED COMPONENTS AND TIGHTENED HARDWARE AS REQUIRED.
2 BOLTS HEAT WELDED TO MANIFOLD AND EVENTUALLY BROKE. REQUIRED WELDING AND CUTTING TO EXTRACT BROKEN HARDWARE. HARDWARE REPLACED WITH NEW OEM HARDWARE KIT.
REMOVED THE TRANSMISSION PAN AND DRAINED THE TRANSMISSION FLUID. CLEANED THE TRANSMISSION PAN, REPLACED BOTH TRANSMISSION FILTERS AND THE TRANSMISSION PAN GASKET, THEN REINSTALLED THE PAN. REFILLED THE TRANSMISSION WITH THE APPROPRIATE FLUID AND ADDED TRANSMISSION CONDITIONER AS REQUESTED. TEST DROVE VEHICLE FOLLOWING SERVICE.
WILL H. gave our service a 5 star review on 7/30/2026
2018 RAM 1500
Mileage
91,839
Service Date
7/2/2026
Services Performed
TECHNICIAN PERFORMED VISUAL INSPECTION AND COULD SEE EVIDENCE OF LEAK BUT NOT IDENTIFY SOURCE. CRUSTED COOLANT WAS SPOTTED AT WATER BYPASS TUBE, BUT WAS NOT ACTIVELY LEAKING. PRESSURE TEST WAS PERFORMED AND COOLANT LOSS WAS COMING FROM WEEP HOLE OF WATER PUMP. RECOMMEND REPLACE WATER PUMP, WATER BYPASS TUBE AND ASSOCIATED SEALS AND GASKETS. PERFORM FULL COOLANT CLEANING AND FLUID EXCHANGE AFTER REPAIR.
TECHNICIAN REMOVED COMPONENTS PREVENTING REMOVAL OF WATER PUMP, INCLUDING AC RELATED COMPONENTS REQUIRING EVACUATION OF REFRIGERANT. WATER PUMP WAS REMOVED AND FAILURE VERIFIED ONCE REMOVED. WATER BYPASS TUBE ALSO IS IN NEED OF REPLACEMENT. TECHNICIAN REPLACED WATER PUMP AND TUBE WITH NEW SEALS AND PERFORMED COOLANT CLEANING AND EXCHANGE. VEHICLE REPAIR WAS VERIFIED WITH PRESSURE TESTING OF COOLANT SYSTEM WHICH HELD PRESSURE WITHOUT LEAKING & TWO SEPARATE TEST DRIVES, GETTING VEHICLE UP TO OPERATING TEMPERATURE. VEHICLE REPAIR SUCCESSFUL. AC SYSTEM WAS RECHARGED AFTER RE-ASSEMBLY OF AC SYSTEM
TECH BROUGHT VEHICLE INTO SHOP AND BEGAN PROCESS. TECH PUT CLEANSER IN VEHICLE RADIATOR, RAN VEHICLE AND THEN HOOKED UP COOLANT FLUSH MACHINE. TECH VACUUMED ALL COOLANT OUT OF VEHICLE, PERFORMING PERFECT VACUUM ON SYSTEM, TECH THAN SWITCHED VALVES, RELEASED VACUUM, AND VEHICLE SUCKED NEW COOLANT AS WELL AS CONDITIONER INTO COOLANT SYSTEM. TECH VERIFIED VEHICLE FILLED COOLANT SYSTEM. TECH RAN VEHICLE, BURPED SYSTEM, TEST DROVE, AND RE-CHECKED SYSTEM. TECH VERIFIED SERVICE COMPLETE.
AC SYSTEM RECHARGED WITH 1.125 LBS OF R1234YF AFTER REPAIRS. AC VERIFIED TO BE BLOWING COLD AS DESIGNED.
DEEN S. gave our service a 5 star review on 7/6/2026
2016 RAM 1500
Mileage
120,336
Service Date
6/19/2026
Services Performed
TECH BROUGHT VEHICLE INTO SHOP. TECH RACKED VEHICLE AND BEGAN SERVICE. TECH DRAINED VEHICLE TRANSMISSION PAN AND BEGAN REMOVAL. TECH REMOVED PAN ASSEMBLY AND CLEANED MATING SURFACE. TECH INSPECTED PAN AND TRANSMISSION FLUID. TECH FOUND FLUID DARK, FOUND LITTLE TO NO DEBRIS IN TRANSMISSION OIL PAN. TECH RE-ASSEMBLED WITH NEW GASKET AS PROVIDED WITH PAN FROM DEALER. TECH VERIFIED INSTALL, THEN SERVICE AND FILLED TRANSMISSION WITH 6 QTS OF TRANSMISSION FLUID. TECH PERFORMED REMAINING INSPECTION, TEST DROVE, CHECKED LEVEL AND VERIFIED SERVICE COMPLETED.
CUSTOMER NOTES WHEN HE HITS GAS AT 50MPH OR COMES OFF SPEED AND SNAPS THROTTLE OFF, HE GETS A CLUNK. HE DOESNT WANT TO SPEND TIME ON IT, JUST CURIOUS IF ANYTHING OBVIOUS
TECH PERFORMED INSPECTION AND FOUND THE FOLLOWING BRAKE FLUID AT 5%, RECOMMEND BRAKE FLUID EXCHANGE WIPER BLADES WORN COOLANT EXCHANGE FRONT AND REAR SHOCKS, BASED ON MILEAGE SPARK PLUGS AND FUEL INDUCTION, BASED ON MILEAGE FRONT DIFFERENTIAL TRANSFER CASE REAR DIFFERENTIAL SERVICES BASED ON MILEAGE AND NO HISTORY. IN ADDITION TECH SUSPECTS VEHICLE CLUNK ISSUE DESCRIBED IS ASSOCIATED WITH VEHICLE U JOINTS, THEY ARE RUSTY AND WORN.
PIETRO B. gave our service a 5 star review on 6/20/2026
2016 RAM 1500
Mileage
120,336
Service Date
6/19/2026
Services Performed
TECH BROUGHT VEHICLE INTO SHOP. TECH RACKED VEHICLE AND BEGAN SERVICE. TECH DRAINED VEHICLE TRANSMISSION PAN AND BEGAN REMOVAL. TECH REMOVED PAN ASSEMBLY AND CLEANED MATING SURFACE. TECH INSPECTED PAN AND TRANSMISSION FLUID. TECH FOUND FLUID DARK, FOUND LITTLE TO NO DEBRIS IN TRANSMISSION OIL PAN. TECH RE-ASSEMBLED WITH NEW GASKET AS PROVIDED WITH PAN FROM DEALER. TECH VERIFIED INSTALL, THEN SERVICE AND FILLED TRANSMISSION WITH 6 QTS OF TRANSMISSION FLUID. TECH PERFORMED REMAINING INSPECTION, TEST DROVE, CHECKED LEVEL AND VERIFIED SERVICE COMPLETED.
CUSTOMER NOTES WHEN HE HITS GAS AT 50MPH OR COMES OFF SPEED AND SNAPS THROTTLE OFF, HE GETS A CLUNK. HE DOESNT WANT TO SPEND TIME ON IT, JUST CURIOUS IF ANYTHING OBVIOUS
TECH PERFORMED INSPECTION AND FOUND THE FOLLOWING BRAKE FLUID AT 5%, RECOMMEND BRAKE FLUID EXCHANGE WIPER BLADES WORN COOLANT EXCHANGE FRONT AND REAR SHOCKS, BASED ON MILEAGE SPARK PLUGS AND FUEL INDUCTION, BASED ON MILEAGE FRONT DIFFERENTIAL TRANSFER CASE REAR DIFFERENTIAL SERVICES BASED ON MILEAGE AND NO HISTORY. IN ADDITION TECH SUSPECTS VEHICLE CLUNK ISSUE DESCRIBED IS ASSOCIATED WITH VEHICLE U JOINTS, THEY ARE RUSTY AND WORN.
PIETRO B. gave our service a 5 star review on 6/20/2026
2014 RAM 1500
Mileage
150,046
Service Date
4/3/2026
Services Performed
DUE TO PASSENGER SIDE EXHAUST MANIFOLD WARPAGE DUE TO MANUFACTURER DESIGN, TECHNICIAN REMOVED DAMAGED MANIFOLD AND REPLACED WITH ORIGINAL EQUIPMENT MANUFACTURER (OEM) UPGRADED EXHAUST MANIFOLD KIT ENGINEERED TO REDUCE RISK OF HEAT WARPING IN FUTURE. OEM PARTS WERE INSTALLED TO FACTORY SPECIFICATIONS.
TECHNICIAN LOCATED SINGLE BROKEN MANIFOLD BOLT AND PERFORMED PROCEDURE TO EXTRACT BROKEN EXHAUST MANIFOLD BOLT FROM ENGINE BLOCK. EXHAUST MANIFOLD RE-INSTALLED WITH NEW OEM HARDWARE.
WILLIAM B. gave our service a 5 star review on 4/4/2026
2019 RAM 1500 Classic
Mileage
108,432
Service Date
2/24/2026
Services Performed
AS PER RECOMMENDATION, REMOVED AND REPLACED INTERIOR CARPET KIT ON 2019 RAM 1500. INTERIOR COMPONENTS AND TRIM PANELS REMOVED AS NECESSARY TO ACCESS AND INSTALL NEW CARPET KIT. NEW CARPET PROPERLY FIT, SECURED, AND REINSTALLED PER MANUFACTURER SPECIFICATIONS. INTERIOR REASSEMBLED AND VERIFIED FOR PROPER FIT AND OPERATION AT THIS TIME.
AS PART OF REPAIR PROCESS, PERFORMED CERTIFIED PROFESSIONAL CLEANING AND SANITIZATION OF INTERIOR FLOOR PAN AFTER CARPET REMOVAL. CLEANING COMPLETED TO ADDRESS MILDEW, BACTERIA, AND CONTAMINATION ASSOCIATED WITH PROLONGED MOISTURE EXPOSURE FROM WATER INTRUSION. FLOOR PAN SURFACES THOROUGHLY CLEANED, TREATED, AND DRIED PRIOR TO CARPET REINSTALLATION.
LISA D. gave our service a 5 star review on 3/3/2026
2022 RAM 2500 HD
Mileage
54,283
Service Date
2/18/2026
Services Performed
TECH TEST DROVE VEHICLE AND VERIFIED CUSTOMER COMPLAINT. TECH RACKED VEHICLE AND INSPECTED. TECH FOUND FRONT UPPER BALL JOINTS WORN HEAVILY, IN ADDITION, FRONT AND REAR SHOCKS LEAKING AND WORN, AND FRONT TIRE WORN, MOST LIKELY TO DUE TO VEHICLE SUSPENSION ISSUES. CUSTOMER WAS ADVISED AND HAS AUTHORIZED REPLACEMENT
CHANGE OIL AND FILTER , LUBRICATE AND INSPECT CHASSIS, PERFORM 27 POINT INSPECTION INCLUDING, CHECK BELTS AND HOSES, CHECK FLUID LEVELS AND TOP OFF AS NEEDED, VISUAL BRAKE INSPECTION AND CHECK TIRE PRESSURE. BRAKES: FRONT: MM REAR: MM TIRES: FRONT: PSI REAR: PSI TREAD DEPTH: RF: /32 LF: /32 LR: /32 RR: /32 MILEAGE NEXT OIL CHANGE DUE:
TECH RACKED VEHICLE, REMOVED VEHICLE NECESSARY COMPONENTS, AND BEGAN REMOVAL OF VEHICLE STEERING KNUCKLE ASSEMBLIES. TECH REMOVED VEHICLE STEERING KNUCKLES, AND BEGAN PRESSING BALL JOINTS. TECH USED SPECIALTY TOOL TO EXTRACT LOWER BALL JOINTS, AND THEN WAS ABLE TO PRESS UPPER JOINTS FROM KNUCKLE. TECH THEN REPLACED WITH NEW OEM ASSEMBLIES. TECH THEN RE-ASSEMBLED KNUCKLES, RE-ASSEMBLED VEHICLE, PERFORMED REMAINING SERVICES, TEST DROVE AND VERIFIED VEHICLE SERVICE COMPLETED.
TECH RACKED VEHICLE, REMOVED FRONT SHOCKS, AND REPLACED WITH NEW OE SPEC ASSEMBLIES. TECH PERFORMED REMAINING REPAIRS, TEST DROVE, AND VERIFIED SERVICE COMPLETED.
TECH RACKED VEHICLE, REMOVED NECESSARY COMPONENTS, REMOVED REAR SHOCKS, AND REPLACED WITH NEW FLEET DUTY (OE SPEC) SHOCKS. TECH RE-ASSEMBLED, PERFORMED REMAINING SERVICES, TEST DROVE AND VERIFIED SERVICE COMPLETED.
TECH ROTATED TIRES AND TORQUED WHEELS TO
TECH RACKED VEHICLE ONTO ALIGNMENT RACK, INSTALLED MACHINE MIRROR HEADS, AND LOOKED UP THROUGH MACHINE SOFTWARE, VEHICLE OEM SPECIFICATIONS FOR ALIGNMENT. TECH THEN PERFORMED ALIGNMENT TO THESE SPECIFICATIONS, AND THEN TEST DROVE VEHICLE TO VERIFY VEHICLE DRIVES STRAIGHT AND AS DESIGNED. TECH HAS VERIFIED AND STATES SERVICE COMPLETED.
JAY B. gave our service a 5 star review on 2/19/2026
2019 RAM 1500 Classic
Mileage
108,431
Service Date
1/19/2026
Services Performed
PER CUSTOMER CONCERN OF WATER INTRUSION, VEHICLE WAS MOVED OUTSIDE AND WATER LEAK TEST PERFORMED. TECHNICIAN REMOVED INTERIOR FLOOR COVERS AND EQUIPMENT FROM UNDER REAR SEAT WALL AREAS TO AID INSPECTION. VEHICLE WAS SPRAYED WITH WATER AT REAR HIGH-MOUNT BRAKE LIGHT AND REAR WINDOW AREA. WATER INTRUSION WAS OBSERVED ENTERING AT HEADLINER AND AROUND REAR WINDOW, COLLECTING AT BASE OF REAR WINDOW SEAL INSIDE CABIN. SIGNS OF WATER TRACKING WERE NOTED ON INTERIOR SURFACE OF REAR WINDOW AND DOWN REAR OF CAB UNDER CARPET. SOURCE APPEARS TO BE FROM REAR UPPER BODY AREA; ADDITIONAL ACCESS REQUIRED FOR CONFIRMATION. TECHNICIAN RECOMMENDS A MINIMUM OF REPLACING HIGH MOUNTED STOP LAMP.
AS A PRECAUTIONARY MEASURE AND ASSUMING NO FURTHER WATER INTRUSION IS PRESENT AT THIS TIME, TECHNICIAN REMOVED AND REINSTALLED CAMPER SHELL TO ALLOW FURTHER INSPECTION AND TESTING FOR WATER INTRUSION. CENTER HIGH MOUNTED STOP LAMP (CHMSL) ASSEMBLY WAS REMOVED AND REPLACED DUE TO PREVIOUS LEAK CONDITION. SEALING SURFACES WERE CLEANED AND VERIFIED. NO ACTIVE WATER LEAKS OBSERVED AT TIME OF SERVICE. ADDITIONAL MONITORING RECOMMENDED IF VEHICLE IS EXPOSED TO HEAVY RAIN OR CAR WASH CONDITIONS.
DUE TO LEAKING CENTER HIGH MOUNTED STOP LAMP (CHMSL) ASSEMBLY CAUSING WATER INTRUSION, TECHNICIAN REMOVED AND REPLACED CHMSL ASSEMBLY. SEALING SURFACE WAS CLEANED AND NEW SEAL VERIFIED PROPERLY INSTALLED. WATER INTRUSION CONDITION ADDRESSED AT THIS TIME AND LAMP OPERATION VERIFIED AS DESIGNED.
LISA D. gave our service a 5 star review on 1/21/2026
2018 RAM 1500
Mileage
88,731
Service Date
11/20/2025
Services Performed
DRIVER SIDE MASTER POWER SWITCH WAS DAMAGED AND PASSENGER SIDE WINDOW SWITCH WAS INOP. TECHNICIAN REMOVED DAMAGED SWITCH AND REPLACED WITH OEM PROVIDED SWITCH.
DEEN S. gave our service a 5 star review on 11/21/2025
2019 RAM 2500 HD
Mileage
109,081
Service Date
2/13/2025
Services Performed
CHANGE OIL AND FILTER , LUBRICATE AND INSPECT CHASSIS, PERFORM 27 POINT INSPECTION INCLUDING, CHECK BELTS AND HOSES, CHECK FLUID LEVELS AND TOP OFF AS NEEDED, VISUAL BRAKE INSPECTION AND CHECK TIRE PRESSURE. BRAKES: FRONT: 7 MM REAR: 6 MM TIRES: FRONT: 60 PSI REAR: 65 PSI TREAD DEPTH: RF: 5/32 LF: 6/32 LR: 7/32 RR: 4/32 MILEAGE NEXT OIL CHANGE DUE: 114081
NATHAN S. gave our service a 5 star review on 2/14/2025

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