RAM Archives - All Star Automotive

2014 RAM 1500
Mileage
150,046
Service Date
4/3/2026
Services Performed
DUE TO PASSENGER SIDE EXHAUST MANIFOLD WARPAGE DUE TO MANUFACTURER DESIGN, TECHNICIAN REMOVED DAMAGED MANIFOLD AND REPLACED WITH ORIGINAL EQUIPMENT MANUFACTURER (OEM) UPGRADED EXHAUST MANIFOLD KIT ENGINEERED TO REDUCE RISK OF HEAT WARPING IN FUTURE. OEM PARTS WERE INSTALLED TO FACTORY SPECIFICATIONS.
TECHNICIAN LOCATED SINGLE BROKEN MANIFOLD BOLT AND PERFORMED PROCEDURE TO EXTRACT BROKEN EXHAUST MANIFOLD BOLT FROM ENGINE BLOCK. EXHAUST MANIFOLD RE-INSTALLED WITH NEW OEM HARDWARE.
WILLIAM B. gave our service a 5 star review on 4/4/2026
2019 RAM 1500 Classic
Mileage
108,432
Service Date
2/24/2026
Services Performed
AS PER RECOMMENDATION, REMOVED AND REPLACED INTERIOR CARPET KIT ON 2019 RAM 1500. INTERIOR COMPONENTS AND TRIM PANELS REMOVED AS NECESSARY TO ACCESS AND INSTALL NEW CARPET KIT. NEW CARPET PROPERLY FIT, SECURED, AND REINSTALLED PER MANUFACTURER SPECIFICATIONS. INTERIOR REASSEMBLED AND VERIFIED FOR PROPER FIT AND OPERATION AT THIS TIME.
AS PART OF REPAIR PROCESS, PERFORMED CERTIFIED PROFESSIONAL CLEANING AND SANITIZATION OF INTERIOR FLOOR PAN AFTER CARPET REMOVAL. CLEANING COMPLETED TO ADDRESS MILDEW, BACTERIA, AND CONTAMINATION ASSOCIATED WITH PROLONGED MOISTURE EXPOSURE FROM WATER INTRUSION. FLOOR PAN SURFACES THOROUGHLY CLEANED, TREATED, AND DRIED PRIOR TO CARPET REINSTALLATION.
LISA D. gave our service a 5 star review on 3/3/2026
2022 RAM 2500 HD
Mileage
54,283
Service Date
2/18/2026
Services Performed
TECH TEST DROVE VEHICLE AND VERIFIED CUSTOMER COMPLAINT. TECH RACKED VEHICLE AND INSPECTED. TECH FOUND FRONT UPPER BALL JOINTS WORN HEAVILY, IN ADDITION, FRONT AND REAR SHOCKS LEAKING AND WORN, AND FRONT TIRE WORN, MOST LIKELY TO DUE TO VEHICLE SUSPENSION ISSUES. CUSTOMER WAS ADVISED AND HAS AUTHORIZED REPLACEMENT
CHANGE OIL AND FILTER , LUBRICATE AND INSPECT CHASSIS, PERFORM 27 POINT INSPECTION INCLUDING, CHECK BELTS AND HOSES, CHECK FLUID LEVELS AND TOP OFF AS NEEDED, VISUAL BRAKE INSPECTION AND CHECK TIRE PRESSURE. BRAKES: FRONT: MM REAR: MM TIRES: FRONT: PSI REAR: PSI TREAD DEPTH: RF: /32 LF: /32 LR: /32 RR: /32 MILEAGE NEXT OIL CHANGE DUE:
TECH RACKED VEHICLE, REMOVED VEHICLE NECESSARY COMPONENTS, AND BEGAN REMOVAL OF VEHICLE STEERING KNUCKLE ASSEMBLIES. TECH REMOVED VEHICLE STEERING KNUCKLES, AND BEGAN PRESSING BALL JOINTS. TECH USED SPECIALTY TOOL TO EXTRACT LOWER BALL JOINTS, AND THEN WAS ABLE TO PRESS UPPER JOINTS FROM KNUCKLE. TECH THEN REPLACED WITH NEW OEM ASSEMBLIES. TECH THEN RE-ASSEMBLED KNUCKLES, RE-ASSEMBLED VEHICLE, PERFORMED REMAINING SERVICES, TEST DROVE AND VERIFIED VEHICLE SERVICE COMPLETED.
TECH RACKED VEHICLE, REMOVED FRONT SHOCKS, AND REPLACED WITH NEW OE SPEC ASSEMBLIES. TECH PERFORMED REMAINING REPAIRS, TEST DROVE, AND VERIFIED SERVICE COMPLETED.
TECH RACKED VEHICLE, REMOVED NECESSARY COMPONENTS, REMOVED REAR SHOCKS, AND REPLACED WITH NEW FLEET DUTY (OE SPEC) SHOCKS. TECH RE-ASSEMBLED, PERFORMED REMAINING SERVICES, TEST DROVE AND VERIFIED SERVICE COMPLETED.
TECH ROTATED TIRES AND TORQUED WHEELS TO
TECH RACKED VEHICLE ONTO ALIGNMENT RACK, INSTALLED MACHINE MIRROR HEADS, AND LOOKED UP THROUGH MACHINE SOFTWARE, VEHICLE OEM SPECIFICATIONS FOR ALIGNMENT. TECH THEN PERFORMED ALIGNMENT TO THESE SPECIFICATIONS, AND THEN TEST DROVE VEHICLE TO VERIFY VEHICLE DRIVES STRAIGHT AND AS DESIGNED. TECH HAS VERIFIED AND STATES SERVICE COMPLETED.
JAY B. gave our service a 5 star review on 2/19/2026
2019 RAM 1500 Classic
Mileage
108,431
Service Date
1/19/2026
Services Performed
PER CUSTOMER CONCERN OF WATER INTRUSION, VEHICLE WAS MOVED OUTSIDE AND WATER LEAK TEST PERFORMED. TECHNICIAN REMOVED INTERIOR FLOOR COVERS AND EQUIPMENT FROM UNDER REAR SEAT WALL AREAS TO AID INSPECTION. VEHICLE WAS SPRAYED WITH WATER AT REAR HIGH-MOUNT BRAKE LIGHT AND REAR WINDOW AREA. WATER INTRUSION WAS OBSERVED ENTERING AT HEADLINER AND AROUND REAR WINDOW, COLLECTING AT BASE OF REAR WINDOW SEAL INSIDE CABIN. SIGNS OF WATER TRACKING WERE NOTED ON INTERIOR SURFACE OF REAR WINDOW AND DOWN REAR OF CAB UNDER CARPET. SOURCE APPEARS TO BE FROM REAR UPPER BODY AREA; ADDITIONAL ACCESS REQUIRED FOR CONFIRMATION. TECHNICIAN RECOMMENDS A MINIMUM OF REPLACING HIGH MOUNTED STOP LAMP.
AS A PRECAUTIONARY MEASURE AND ASSUMING NO FURTHER WATER INTRUSION IS PRESENT AT THIS TIME, TECHNICIAN REMOVED AND REINSTALLED CAMPER SHELL TO ALLOW FURTHER INSPECTION AND TESTING FOR WATER INTRUSION. CENTER HIGH MOUNTED STOP LAMP (CHMSL) ASSEMBLY WAS REMOVED AND REPLACED DUE TO PREVIOUS LEAK CONDITION. SEALING SURFACES WERE CLEANED AND VERIFIED. NO ACTIVE WATER LEAKS OBSERVED AT TIME OF SERVICE. ADDITIONAL MONITORING RECOMMENDED IF VEHICLE IS EXPOSED TO HEAVY RAIN OR CAR WASH CONDITIONS.
DUE TO LEAKING CENTER HIGH MOUNTED STOP LAMP (CHMSL) ASSEMBLY CAUSING WATER INTRUSION, TECHNICIAN REMOVED AND REPLACED CHMSL ASSEMBLY. SEALING SURFACE WAS CLEANED AND NEW SEAL VERIFIED PROPERLY INSTALLED. WATER INTRUSION CONDITION ADDRESSED AT THIS TIME AND LAMP OPERATION VERIFIED AS DESIGNED.
LISA D. gave our service a 5 star review on 1/21/2026
2018 RAM 1500
Mileage
88,731
Service Date
11/20/2025
Services Performed
DRIVER SIDE MASTER POWER SWITCH WAS DAMAGED AND PASSENGER SIDE WINDOW SWITCH WAS INOP. TECHNICIAN REMOVED DAMAGED SWITCH AND REPLACED WITH OEM PROVIDED SWITCH.
DEEN S. gave our service a 5 star review on 11/21/2025
2019 RAM 2500 HD
Mileage
109,081
Service Date
2/13/2025
Services Performed
CHANGE OIL AND FILTER , LUBRICATE AND INSPECT CHASSIS, PERFORM 27 POINT INSPECTION INCLUDING, CHECK BELTS AND HOSES, CHECK FLUID LEVELS AND TOP OFF AS NEEDED, VISUAL BRAKE INSPECTION AND CHECK TIRE PRESSURE. BRAKES: FRONT: 7 MM REAR: 6 MM TIRES: FRONT: 60 PSI REAR: 65 PSI TREAD DEPTH: RF: 5/32 LF: 6/32 LR: 7/32 RR: 4/32 MILEAGE NEXT OIL CHANGE DUE: 114081
NATHAN S. gave our service a 5 star review on 2/14/2025
2011 RAM Pickup
Mileage
107,152
Service Date
8/16/2024
Services Performed
Change oil and oil filter. Lubricate and check chassis. Check air filter, belts, hoses and brakes. Check all fluid levels and tire pressures. Perform 27 point safety inspection. BRAKES: FRONT: 8 MM REAR: 7 MM TIRES: FRONT: 40 PSI REAR: 40 PSI TREAD: LF 3/32 RF 3/32 LR 3/32 RR 3/32 MILEAGE NEXT OIL CHANGE DUE: 110152
TECH ROTATED TIRES AND TORQUED WHEELS TO 140 FT LBS
INEZ P. gave our service a 5 star review on 8/19/2024
2016 RAM 1500
Mileage
96,745
Service Date
7/26/2024
Services Performed
TECH PULLED VEHICLE CODES P0457 EVAP SYSTEM SMALL LEAK (GAS CAP?) TECH SMOKE TESTED VEHICLE AND VERIFIED FUEL CAP HAD SMALL LEAK. TECH CLEANED FUEL CAP, CLEANED AREA, AND TEST DROVE VEHICLE. TECH WAS ABLE TO RESET VEHICLE AND CODE IS NO LONGER PRESENT. TECH VERIFIED SERVICE COMPLETED.
ED E. gave our service a 5 star review on 7/31/2024
2023 RAM 1500 Classic
Mileage
18,535
Service Date
7/24/2024
Services Performed
CHANGE OIL AND FILTER , LUBRICATE AND INSPECT CHASSIS, PERFORM 27 POINT INSPECTION INCLUDING, CHECK BELTS AND HOSES, CHECK FLUID LEVELS AND TOP OFF AS NEEDED, VISUAL BRAKE INSPECTION AND CHECK TIRE PRESSURE. BRAKES: FRONT: 9 MM REAR: 8 MM TIRES: FRONT: 40 PSI REAR: 40 PSI TREAD DEPTH: RF: 8/32 LF: 8/32 LR: 8/32 RR: 8/32 MILEAGE NEXT OIL CHANGE DUE: 23535
TECH ROTATED TIRES AND TORQUED WHEELS TO 120 FT LBS
JAY B. gave our service a 5 star review on 7/24/2024
2019 RAM 2500 HD
Mileage
88,254
Service Date
1/11/2024
Services Performed
TECH BROUGHT VEHICLE INTO SHOP AND BEGAN DIAGNOSTIC. TECH PERFORMED VEHICLE BLOCK TEST AND FOUND BLOCK TEST TO IMMEDIATELY FAIL. TECH PRESSURE TESTED CAP AND FOUND CAP TO HOLD 9 PSI VS THE 21 PSI IT IS DESIGNED TO HOLD, WHICH CAN CAUSE PROBLEMS WITH VEHICLE COOLANT SYSTEM. TECH ALSO FOUND VEHICLE THERMOSTAT HOUSING TO BE UNBOLTED AND LEFT LOOSE FROM WHAT CAN ONLY BE ASSUMED A RECENT REPAIR. TECH RECOMMEND COMPRESSION TEST AND LEAK DOWN TESTING, FOLLOWED BY HEAD GASKET REPAIR.
TECH BROUGHT VEHICLE INTO SHOP AND BEGAN TESTING CYLINDER COMPRESSION AND LEAKAGE CYL 1 120 PSI 5% LEAK DOWN CYL 2 120 PSI 10% LEAK DOWN CYL 3 120 PSI 10% LEAK DOWN CYL 4 110 PSI 15% LEAK DOWN CYL 5 105 PSI 10% LEAKDOWN CYL 6 120 PSI 15% LEAK DOWN CYL 7 120 PSI 10% LEAK DOWN CYL 8 100 PSI 10% LEAK DOWN TECH STATES LEAK DOWN WAS CONNECTED THROUGH TO SEVERAL CYLINDERS AND NOT THROUGH INTAKE ASSEMBLY ITSELF. TECH STATES VEHICLE SHOULD BE ABLE TO HAVE NEW HEAD GASKETS AND HEADS SERVICED, AND VEHICLE WILL BE REPAIRED. TECH NOTES WHEN VEHICLE HEADS WERE REMOVED THERE WAS CYLINDER WASH IN THE CYLINDERS, PHOTOS WERE TAKEN AND CUSTOMERS CAME TO SEE, CUSTOMER HAS OPTED TO MOVE FORWARD WITH REPAIR OF HEAD GASKET AND POTENTIALLY TRADE IN VEHICLE
TECH BROUGHT VEHICLE INTO SHOP AND BEGAN TEAR DOWN. TECH HAS REMOVED ALL NECESSARY COMPONENTS AND GAINED ACCESS TO VEHICLE HEAD ASSEMBLIES. TECH REMOVED ALL LINES, COVERS AND ALL NEEDED, TECH REMOVED VEHICLE HEAD BOLTS AND PULLED HEADS. TECH SENT VEHICLE HEADS TO MACHINE SHOP FOR SERVICES PROVIDED. TECH RECEIVED HEADS BACK FROM SHOP AFTER THEY PERFORMED SERVICES. TECH INSTALLED NEW HEAD GASKETS, BOLTS, GASKETS AND PLUGS. TECH RE-ASSEMBLED VEHICLE HEADS, TORQUED TO FACTORY SPECIFICATION WITH DIRECT INSTRUCTIONS FROM MANUFACTURER. TECH RE-ASSEMBLED ALL REMAINING COMPONENTS, SET TO FACTORY SPEC, FILLED WITH ALL NEEDED FLUIDS, PERFORMED REMAINING SERVICES, AND TEST DROVE VEHICLE. TECH HAS VERIFIED VEHICLE SERVICE AND REPAIR COMPLETED, AND VEHICLE DRIVING AS DESIGNED,
MACHINE SHOP TOOK HEADS, DECKED HEADS AND FOUND HEADS TO HAVE SUBSTANTIAL WARPING. MACHINE SHOP HAS VERIFIED HEADS LEVEL AT THIS TIME. MACHINE SHOP COMPLETED CLEANING SERVICE AND FOUND NO CRACKS DURING PRESSURE TEST. SHOP HAS RECEIVED HEADS BACK, AND WILL FINISH REPAIR
TECH PERFORMED VEHICLE OIL AND FILTER CHANGE SERVICE. TECH HAS FILLED WITH CORRECT OIL TO CORRECT LEVEL, REPLACED OIL FILTER AND LUBED VEHICLE CHASSIS POINTS. TECH HAS VERIFIED SERVICE AND REPAIR COMPLETED.
TECH BROUGHT VEHICLE INTO SHOP AND BEGAN PROCESS. TECH PUT CLEANSER IN VEHICLE RADIATOR, RAN VEHICLE AND THEN HOOKED UP COOLANT FLUSH MACHINE. TECH VACUUMED ALL COOLANT OUT OF VEHICLE, PERFORMING PERFECT VACUUM ON SYSTEM, TECH THAN SWITCHED VALVES, RELEASED VACUUM, AND VEHICLE SUCKED NEW COOLANT AS WELL AS CONDITIONER INTO COOLANT SYSTEM. TECH VERIFIED VEHICLE FILLED COOLANT SYSTEM. TECH RAN VEHICLE, BURPED SYSTEM, TEST DROVE, AND RE-CHECKED SYSTEM. TECH VERIFIED SERVICE COMPLETE.
NATHAN S. gave our service a 5 star review on 1/13/2024

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