Chevrolet

2009 Chevrolet Suburban

CRM Mitchell1 2023-11-22T23:01:51+00:00

Mileage

156,204

Service Date

11/20/2023

Services Performed

• TECH REMOVED OL BULB AND REPLACED WITH NEW. TECH VERIFIED SERVICE AND VERIFIED FUNCTION

 

ROY R. gave our service a 5 star review on 11/21/2023

2009 Chevrolet Suburban CRM Mitchell1 2023-11-22T23:01:51+00:00

2005 Chevrolet Astro

CRM Mitchell1 2023-08-28T22:00:36+00:00

Mileage

184,808

Service Date

8/25/2023

Services Performed

• TECH INSPECTED VEHICLE AND FOUND DAMAGED TO VEHICLE HARNESS IN SEVERAL LOCATIONS. TECH FOUND WHAT APPEARS TO BE SOURCE WIRE WHICH WAS HEAVILY EXPOSED AND WRAPPED AROUND METAL TUBING WHICH MOST LIKELY CAUSED ARC AND SET FIRE. TECH RECOMMENDS DIVING INTO HARNESS REPAIR AND REPLACING WHATEVER NECESSARY CONNECTIONS AND SPLICING WIRE WITH NEW.
• TECH BROUGHT VEHICLE INTO SHOP AND BEGAN SERVICE. TECH REMOVED ALL NECESSARY COMPONENTS TO GAIN ACCESS TO VEHICLE HARNESS. TECH PULLED VEHICLE HARNESS FROM NECESSARY CONNECTIONS AND VERIFIED ALL DAMAGES DONE. TECH BEGAN REPAIR OF DAMAGED WIRES, AND FOUND EVEN MORE DAMAGE FURTHER BACK WHEN CUTTING BACK SHIELDING. TECH REMOVED SHIELDING, AND REMOVED DAMAGED WIRE. TECH GOT THE CORRECT GAUGE AND ALL CORRECT SHIELDING AND TAPE, TECH REPAIRED VEHICLE HARNESS, INSTALLED NEW SHIELDING, INSTALLED NEW HEAT SHRINKING AND WATER PROOFED SEAL. TECH RE-ASSEMBLED ALL REMOVED WIRING HARNESS, CONNECTED TO CONNECTIONS, AND RE-ASSEMBLED REMOVED COMPONENTS ENSURING PROPER ROUTING FOR WIRES. TECH THEN COMPLETED OTHER REPAIR, TEST DROVE EXTENSIVELY AND VERIFIED SERVICE AND REPAIR.
• TECH REMOVED VEHICLE BURNT SENSOR, AND REPLACED WITH NEW. TECH THEN CUT CONNECTOR AND DAMAGED WIRING, SOLDERED IN NEW WIRING AND RE-PINNED NEW CONNECTOR. TECH THEN FULLY RE-ASSEMBLED AND TEST DROVE. TECH HAS VERIFIED SERVICE AND REPAIR.

 

JESSE B. gave our service a 5 star review on 8/27/2023

2005 Chevrolet Astro CRM Mitchell1 2023-08-28T22:00:36+00:00

2013 Chevrolet Silverado 3500 HD

CRM Mitchell1 2023-03-25T21:59:16+00:00

Mileage

138,981

Service Date

3/23/2023

Services Performed

• AS PER PREVIOUS DIAGNOSTIC, TECHNICIAN REMOVED BOTH OF VEHICLES THERMOSTATS, AND GASKETS AND INSTALLED BRAND NEW OEM THERMOSTATS AND GASKETS. TECH RE ASSEMBLED, PERFORMED COOLANT EXCHANGE, CLEARED CODES, AND TEST DROVE. NO CODES HAVE RETURNED AT THIS TIME, CUSTOMER HAS BEEN ADVISED NOT ALL MONITORS HAVE RAN, AND IF CHECK ENGINE LIGHT RETURNS, CUSTOMER WILL RETURN FOR FURTHER INSPECTION.
• TECH BROUGHT VEHICLE INTO SHOP AND BEGAN PROCESS. TECH PUT CLEANSER IN VEHICLE RADIATOR, RAN VEHICLE AND THEN HOOKED UP COOLANT FLUSH MACHINE. TECH VACUUMED ALL COOLANT OUT OF VEHICLE, PERFORMING PERFECT VACUUM ON SYSTEM, TECH THAN SWITCHED VALVES, RELEASED VACUUM, AND VEHICLE SUCKED NEW COOLANT AS WELL AS CONDITIONER INTO COOLANT SYSTEM. TECH VERIFIED VEHICLE FILLED COOLANT SYSTEM. TECH RAN VEHICLE, BURPED SYSTEM, TEST DROVE, AND RE-CHECKED SYSTEM. TECH VERIFIED SERVICE COMPLETE.
• TECH REMOVED VEHICLES RIGHT REAR WHEEL, AND REMOVED BROKEN STUD. TECH INSTALLED NEW STUD AND NUT. TORQUED TO SPECIFICATION, AND SET ALL TIRES PRESSURES TO SPEC. TECH TEST DROVE AND VERIFIED ALL GOOD.

 

JOHN H. gave our service a 5 star review on 3/24/2023

2013 Chevrolet Silverado 3500 HD CRM Mitchell1 2023-03-25T21:59:16+00:00

2014 Chevrolet Silverado 2500 HD

CRM Mitchell1 2023-02-18T23:01:38+00:00

Mileage

51,953

Service Date

2/17/2023

Services Performed

• Change oil and oil filter. Lubricate and check chassis. Check air filter, belts, hoses and brakes. Check all fluid levels and tire pressures. Perform 27 point safety inspection. BRAKES: FRONT: MM REAR: MM TIRES: FRONT: PSI REAR: PSI TREAD: LF /32 RF /32 LR /32 RR /32 MILEAGE NEXT OIL CHANGE DUE:
• TECH ROTATED TIRES AND TORQUED WHEELS TO

 

JAN D. gave our service a 5 star review on 2/17/2023

2014 Chevrolet Silverado 2500 HD CRM Mitchell1 2023-02-18T23:01:38+00:00

2017 Chevrolet Express 2500

CRM Mitchell1 2023-02-02T22:58:31+00:00

Mileage

81,777

Service Date

1/31/2023

Services Performed

• TECH BROUGHT VEHICLE INTO SHOP AND BEGAN PROCESS. TECH RACKED VEHICLE AND BEGIN HOOKING UP FLUID EXCHANGE MACHINE WITH CONDITIONER AND OE EQUIVALENT FLUID. TECH DISCONNECTED LINES, PLUGGED FLUID EXCHANGER INTO VEHICLE LINES, AND BEGAN PROCESS. TECH COMPLETED FULL VEHICLE FLUID EXCHANGE USING VEHICLES OWN POWER TO CYCLE THROUGH GEARS AND SYSTEM, USING OE EQUIVALENT FLUID. TECH DISCONNECTED MACHINE, RE-CONNECTED LINES, ENSURED ALL COMPONENTS TIGHT AND NO LEAKS, TEST DROVE VEHICLE, DOUBLE CHECKED FLUID LEVELS AND VERIFIED SERVICE COMPLETE.

 

JAMES J. gave our service a 5 star review on 2/1/2023

2017 Chevrolet Express 2500 CRM Mitchell1 2023-02-02T22:58:31+00:00

2016 Chevrolet Colorado

CRM Mitchell1 2022-12-07T23:00:25+00:00

Mileage

135,392

Service Date

12/5/2022

Services Performed

• TECH BROUGHT VEHICLE INTO SHOP AND PUT VEHICLE ONTO ALIGNMENT RACK. TECH PERFORMED FULL VEHICLE ALIGNMENT, TEST DROVE AND VERIFIED SERVICE COMPLETED.

 

JERRY R. gave our service a 5 star review on 12/6/2022

2016 Chevrolet Colorado CRM Mitchell1 2022-12-07T23:00:25+00:00

2009 Chevrolet Suburban

CRM Mitchell1 2022-10-13T22:01:23+00:00

Mileage

139,123

Service Date

10/11/2022

Services Performed

• TECH BROUGHT VEHICLE INTO THE SHOP AND RACKED, AFTER RACKING TECH INSPECTED AND CONFIRMED LARGE OIL LEAK COMING FROM THE ENGINE VALLEY DOWN THE TRANSMISSION BELL HOUSING. TECH FOUND OIL LEAK SOURCE APPEARS TO BE THE VALLEY PAN GASKET TECH RECOMMENDS REPLACING THE VALLEY PAN GASKET AND OIL PRESSURE SENDING UNIT AS THESE ARE COMMON POINTS OF FAILURE.
• TECH BROUGHT VEHICLE INTO THE SHOP AND RACKED. TECH REMOVED THE INTAKE PLENUM TO ACCESS THE VALLEY PAN AND BEGAN REMOVING THE GASKET AFTER REMOVING THE GASKET TECH FOUND THAT ALL BUT 2 OF THE BOLTS THAT HOLD THE GASKET WERE LOOSE, CAUSING A LARGE OIL LEAK AS A RESULT. TECH REPLACED THE GASKET AND RE INSTALLED THE GASKET AND INTAKE PLENUM. TECH THEN TEST DROVE FOUND NO OIL LEAKS AT THIS TIME AND VEHICLE DROVE GOOD.

 

ROY R. gave our service a 5 star review on 10/12/2022

2009 Chevrolet Suburban CRM Mitchell1 2022-10-13T22:01:23+00:00

2014 Chevrolet Corvette

CRM Mitchell1 2022-09-24T21:59:54+00:00

Mileage

44,230

Service Date

9/22/2022

Services Performed

• PASSED STATE TEST, CERT. # SU835687C

 

MARK V. gave our service a 5 star review on 9/23/2022

2014 Chevrolet Corvette CRM Mitchell1 2022-09-24T21:59:54+00:00

2013 Chevrolet Silverado 3500 HD

CRM Mitchell1 2022-04-29T22:01:20+00:00

Mileage

119,064

Service Date

4/28/2022

Services Performed

• UPON INITIAL INSPECTION TECH FOUND ALL WARNING LIGHTS AND SYMPTOMS THAT CUSTOMER HAS DESCRIBED TO OCCUR. TECH SCANNED FOR CODES AND FOUND MULTIPLE COMMUNICATION CODES FOR 9 MODULES. TECH STATES PRIMARY FAULT IS WITH TRANSMISSION CONTROL MODULE. TECH FOUND TEST PROCEDURE ON IDENTIFIX FOR PIN POINT TEST OF TCM POWERS AND GROUNDS. TECH PERFORMED TESTS AND DISCONNECTED TCM HARNESS FOR INSPECTION. TECH RESET TRANSMISSION SHIFT POINTS AND TEST DROVE. TECH NOTES DISCONNECTING HARNESS FROM TCM COULD HAVE CORRECTED POOR CONNECTION AT HARNESS AFTER 2 IGNITION DRIVE CYCLES, AND FOUND SYSTEM TO HAVE FAILED AGAIN WITH SIMILAR COMMUNICATION CODE ON MULTIPLE MODULES. TECH RECHECKED CHARGING SYSTEM (GOOD), POWERS AND GROUNDS AT TCM HARNESS. TECH STATES ALL CHECKED GOOD. TECH RECONNECTED TCM AND FAILURES STILL EXIST. TECH SUGGESTS REPLACING TCM AS INDICATED BY CODE U0101 DIAGNOSTIC CHART.
• TECHNICIAN REMOVED AND REPLACED TCM. TCM WAS REPROGRAMMED BY GARYS AIRBAG. TECH TEST DROVE VEHICLE MULTIPLE TIMES, AS WELL AS ADVISOR, AND NO CODES HAVE RETURNED, AND VEHICLE SHIFTS AS IT SHOULD WITH NO ISSUES.
• GARYS AIRBAG

 

JOHN H. gave our service a 5 star review on 4/28/2022

2013 Chevrolet Silverado 3500 HD CRM Mitchell1 2022-04-29T22:01:20+00:00

2017 Chevrolet Colorado

CRM Mitchell1 2022-04-15T22:01:41+00:00

Mileage

138,313

Service Date

4/13/2022

Services Performed

• TECH STATES TPMS LIGHT IS ON. UPON FIRST ACCELERATION OF TEST DRIVE, TECH HEARD WATER CIRCULATING IN HEATER CORE, AND SUSPECTS COOLING SYSTEM IS LOW. TECH NOTES SERVICE 4WD LIGHT IS ON. TECH PRINTED SYSTEM REPORT (SEE ATTACHED). TECH TEST DROVE VEHICLE TOTAL OF 28 MILES AND WAS UNABLE TO VERIFY CUSTOMER COMPLAINT. TECH DID VERIFY A BRAKE PULSATION THOUGH. TECH NOTES LOWER BALL JOINTS HAVE SOME PLAY. AND RIGHT UPPER BALL JOINT HAS PLAY. TECH RECOMMENDS REPLACING UPPER AND LOWER CONTROL ARMS AS BALL JOINTS ARE NOT SERVICEABLE.
• CHANGE OIL AND FILTER , LUBRICATE AND INSPECT CHASSIS, PERFORM 27 POINT INSPECTION INCLUDING, CHECK BELTS AND HOSES, CHECK FLUID LEVELS AND TOP OFF AS NEEDED, VISUAL BRAKE INSPECTION AND CHECK TIRE PRESSURE. BRAKES: FRONT: 8 MM REAR: 6 MM TIRES: FRONT: 32 PSI REAR: 32 PSI TREAD DEPTH: RF: 4/32 LF: 3/32 LR: 4/32 RR: 3/32 MILEAGE NEXT OIL CHANGE DUE: 141313
• TECH ROTATED TIRES AND TORQUED WHEELS TO 80LBS

 

MICHELLE E. gave our service a 5 star review on 4/14/2022

2017 Chevrolet Colorado CRM Mitchell1 2022-04-15T22:01:41+00:00