2018 Jeep Compass
Mileage
95,688
Service Date
7/28/2023
Services Performed
- TECH WENT FOR DRIVE WITH CUSTOMER. TECH HAS VERIFIED CUSTOMER COMPLAINT. TECH THEN BROUGHT VEHICLE INTO SHOP AND BEGAN INSPECTION. TECH FOUND VEHICLE FRONT SWAY BAR END LINKS VERY WEAK, AND WHEN MOVED BY HAND MADE IDENTICAL NOISE. TECH RECOMMENDS REPLACING VEHICLE SWAY BAR END LINKS. TECH ALSO INSPECTED VEHICLE BRAKES AND FOUND BRAKES WORN INCONSISTENTLY. TECH FOUND FRONT BRAKES LOW, WITH HEAVY HOT SPOTS, AND FOUND REAR BRAKES WORN UNEVENLY, AND INTERMITTENTLY IT SEEMS BRAKES WOULD NOT FULLY LET LOOSE ON REAR. TECH RECOMMENDS FRONT AND REAR BRAKE JOB AND RECOMMENDS DIAGNOSING WHY VEHICLE REAR BRAKE CALIPERS SEEM TO BE DRAGGING.
- TECH BROUGHT VEHICLE INTO SHOP AND BEGAN REPAIRS. TECH REMOVED VEHICLE SWAY BAR END LINKS. TECH REPLACED WITH NEW, TORQUED TO SPEC, AND TEST DROVE. TECH HAS VERIFIED CUSTOMER NOISE COMPLAINT HAS GONE AWAY.
- TECH BEGAN DIAGNOSTIC OF VEHICLE BRAKE SYSTEM AND AUTO START/HOLD SYSTEM. TECH TEST DROVE FOR IN ACTION DATA FAILURES AND FOUND NONE, TECH SCANNED SYSTEMS FOR FAULT AND FOUND NONE. TECH RACKED VEHICLE AND BEGAN INSPECTION OF VEHICLE REAR BRAKE ASSEMBLIES. TECH FOUND CALIPERS TO BE DAMAGED, CAUSING AN INTERMITTENT LOCK UP OF VEHICLE E BRAKE AND BRAKE SYSTEMS. TECH RECOMMENDS FULL REPLACEMENT, REAR BRAKE CALIPERS, PADS AND ROTORS WITH BRAKE FLUID AND RE-LEARN.
- TECH BROUGHT VEHICLE INTO SHOP AND RACKED VEHICLE. TECH REMOVED FRONT WHEELS, AND REMOVED VEHICLE CALIPER. TECH GREASED CALIPER SLIDE PINS, AND REMOVED VEHICLE ROTORS AND PADS. TECH REPLACED ROTORS, AND LINED UP CORRECTLY WITH ADJUSTER, REPLACED PADS AND GREASED PAD BACKING PLATE AS WELL AS HARDWARE. TECH RE-INSTALLED WHEEL, TORQUED LUG NUTS TO SPEC, AND SET TIRE PRESSURES. TECH THEN BURNISHED VEHICLE BRAKES, AND VERIFIED SERVICE COMPLETED.
- TECH BROUGHT VEHICLE INTO SHOP AND RACKED VEHICLE. TECH REMOVED REAR WHEELS, AND REMOVED VEHICLE CALIPERS. TECH REPLACED CALIPERS DUE TO FAILURES FOUND, AND REMOVED VEHICLE ROTORS AND PADS. TECH REPLACED ROTORS, AND LINED UP CORRECTLY WITH ADJUSTER, REPLACED PADS AND GREASED PAD BACKING PLATE AS WELL AS HARDWARE. TECH RE-INSTALLED WHEEL, TORQUED LUG NUTS TO SPEC, AND SET TIRE PRESSURES. TECH THEN BURNISHED VEHICLE BRAKES, AND VERIFIED SERVICE COMPLETED.
- TECH PERFORMED FULL BRAKE FLUID EXCHANGE USING NEW BRAKE FLUID TO OE SPECIFICATION. TECH ENSURED ALL LINES FLUSHED AND FILLED WITH NEW FLUID. TECH HAS TEST DRIVEN VEHICLE AND VERIFIED SERVICE COMPLETE.
MEREDITH N. gave our service a 5 star review on 7/31/2023
