Subaru Archives - Page 2 of 3 - All Star Automotive

2016 Subaru Outback
Mileage
143,454
Service Date
4/5/2023
Services Performed
CHANGE OIL AND FILTER , LUBRICATE AND INSPECT CHASSIS, PERFORM 27 POINT INSPECTION INCLUDING, CHECK BELTS AND HOSES, CHECK FLUID LEVELS AND TOP OFF AS NEEDED, VISUAL BRAKE INSPECTION AND CHECK TIRE PRESSURE. BRAKES: FRONT: 10 MM REAR: 8 MM TIRES: FRONT: 32 PSI REAR: 32 PSI TREAD DEPTH: RF: 6/32 LF: 6/32 LR: 6/32 RR: 6/32 MILEAGE NEXT OIL CHANGE DUE: 148454
TECH ROTATED TIRES AND TORQUED WHEELS TO 80FT LBS
ARLENE H. gave our service a 5 star review on 4/6/2023
2015 Subaru Outback
Mileage
106,681
Service Date
12/21/2022
Services Performed
TECHNICIAN REMOVED VEHICLES OLD BATTERY. TECH INSTALLED NEW BATTERY, AND INSTALLED WITH BATTERY PADS, AND ANTI CORROSION SPRAY. TECH CHECKED AND ENSURED NEW BATTERY STARTS CAR EVERY TIME LIKE IT SHOULD, AND NEW BATTERY IS WORKING AS IT SHOULD.
MARTHA C. gave our service a 5 star review on 12/21/2022
2019 Subaru Ascent
Mileage
32,629
Service Date
8/10/2022
Services Performed
CUSTOMER STATES WHEN BRAKING GOING DOWNHILL AT SPEED, THEY HEAR BRAKES MAKING NOISE (SQUEAL/GRIND). PLEASE PERFORM BRAKE INSPECTION AND ADVISE.
CHANGE OIL AND FILTER , LUBRICATE AND INSPECT CHASSIS, PERFORM 27 POINT INSPECTION INCLUDING, CHECK BELTS AND HOSES, CHECK FLUID LEVELS AND TOP OFF AS NEEDED, VISUAL BRAKE INSPECTION AND CHECK TIRE PRESSURE. BRAKES: FRONT: 8 MM REAR: 6 MM TIRES: FRONT: 35 PSI REAR: 35 PSI TREAD DEPTH: RF: 3/32 LF: 3/32 LR: 0/32 RR: 0/32 MILEAGE NEXT OIL CHANGE DUE: 37629
TECH ROTATED TIRES AND TORQUED WHEELS TO 80LBS
LINDA G. gave our service a 5 star review on 8/11/2022
2015 Subaru Forester
Mileage
145,081
Service Date
8/4/2022
Services Performed
CHANGE OIL AND FILTER , LUBRICATE AND INSPECT CHASSIS, PERFORM 27 POINT INSPECTION INCLUDING, CHECK BELTS AND HOSES, CHECK FLUID LEVELS AND TOP OFF AS NEEDED, VISUAL BRAKE INSPECTION AND CHECK TIRE PRESSURE. BRAKES: FRONT: 8 MM REAR: 6 MM TIRES: FRONT: 32 PSI REAR: 32 PSI TREAD DEPTH: RF: 5/32 LF: 5/32 LR: 4/32 RR: 4/32 MILEAGE NEXT OIL CHANGE DUE: 150081
TECH ROTATED TIRES AND TORQUED WHEELS TO 80LBS
DAWN K. gave our service a 5 star review on 8/5/2022
2013 Subaru Outback
Mileage
145,316
Service Date
7/18/2022
Services Performed
TECH PULLED VEHICLE INTO SHOP AND BEGAN INSPECTING. TECH STARTED BY PULLING CODES FOUND CODES PO117 AND PO125 STORED IN COMPUTER. TECH CONTINUED BY CHECKING THE ENGINE OIL LEVEL AND FOUND LEVEL IS OK BUT OIL IS VERY DARK, TECH FOUND VEHICLE TO BE 317 MILES OVER DUE FOR OIL CHANGE. TECH RECOMMENDS OIL CHANGE. TECH TEST DROVE VEHICLE AND VERIFIED CLATTERING NOISE IN ENGINE, TECH FOUND THE NOISE TO ONLY OCCUR DURING ACCELERATION AND DID NOT OCCUR EVERY TIME. AFTER TEST DRIVE TECHNICIAN PERFORMED OIL CHANGE, TECH DRAINED OIL INTO CLEAN CONTAINER AND FOUND A HEAVY METAL CONTENT IN THE OIL. TECH SUSPECTS THE ENGINE NOISE IS DUE TO INTERNAL COMPONENT FAILURE. TECH CONTINUED BY CHECKING COOLANT LEVEL AND FOUND OIL MIXED INTO THE COOLANT SYSTEM, COOLING SYSTEM MAY HAVE STOP LEAK IN THE SYSTEM AS WELL. TECH RECOMMENDS REPLACING ALL COOLANT SYSTEM COMPONENTS AFTER FINDING CAUSE OF THE INTERMIX. TECH SUSPECTS HEAD GASKET FAILURE AS CAUSE RECOMMENDS BLOCK CHECK , TECH PERFORMED BLOCK CHECK, BLOCK CHECK SEEMED GOOD BUT SYSTEM IS PLUGGED WITH THE OIL/COOLANT MIX TO THE POINT THAT THE COOLANT TEMPERATURE SENSOR NEVER SEES THE VEHICLE GETTING UP TO TEMPERATURE. TECH COULD PERFORM A CYLINDER LEAK DOWN TEST, BUT TECH RECOMMENDS NEW ENGINE DUE TO INTERNAL NOISE AND OIL/COOLANT INTERMIX IN MOTOR. TECH ALSO RECOMMENDS REPLACING ALL COOLING SYSTEM COMPONENTS INCLUDING THE RADIATOR AND HEATER CORE. CUSTOMER WAS MADE AWARE OF REPAIRS NEEDED CUSTOMER DECLINED REPAIRS AT THIS TIME.
CHANGE OIL AND FILTER , LUBRICATE AND INSPECT CHASSIS, PERFORM 27 POINT INSPECTION INCLUDING, CHECK BELTS AND HOSES, CHECK FLUID LEVELS AND TOP OFF AS NEEDED, VISUAL BRAKE INSPECTION AND CHECK TIRE PRESSURE. BRAKES: FRONT: MM REAR: MM TIRES: FRONT: PSI REAR: PSI TREAD DEPTH: RF: /32 LF: /32 LR: /32 RR: /32 MILEAGE NEXT OIL CHANGE DUE:
CRECIA B. gave our service a 5 star review on 7/19/2022
2016 Subaru Outback
Mileage
140,027
Service Date
6/28/2022
Services Performed
TECHNICIAN CHECKED FOR CODES, AND STATES NO CODES HAVE BEEN FOUND AT THIS TIME RELATED TO ENGINE OVERHEATING. TECH CLEARED CODES, AND CHECKED ENGINE COOLANT LEVEL AND FOUND THE RESERVOIR WAS A PINT LOW. TECH PERFORMED A BLOCK TEST 3 TIMES, AND FOUND NEGATIVE RESULTS EVERY TIME. TECH STATES AFTER TEST DRIVE TECH STATES THE ENGINE COOLANT TEMPERATURE AFTER A 10 MINUTE "SOAK" IS 205 DEGREES. TECH CHECK OUT FAN PERFORMANCE, AND STATES AT THIS TIME ALL IS NORMAL. TECH PERFORMED PRESSURE TEST AND FOUND NO LEAK AT 3 DIFFERENT PRESSURE READINGS. RADIATOR CAP WAS ALSO PRESSURE TESTED AT 9PSI AND WOULD NOT HOLD ANYMORE PRESSURE INDICATING A BAD SEAL ON THE CAP. TECH IS RECOMMENDING REPLACING THE CAP, AND TEST DRIVING AGAIN TO SEE IF VEHICLE OVERHEATS. TECH REPLACED CAP, AND TEST DROVE AND STATES VEHICLE DID NOT OVERHEAT. TECH CHECKED COOLANT LEVEL AND INSPECTED FOR ANY LEAKS, AND STATES LEVEL IS OPTIMAL AT THIS TIME, AND THERE ARE NO LEAKS PRESENT AT THIS TIME.
ARLENE H. gave our service a 5 star review on 6/28/2022
2018 Subaru Impreza
Mileage
22,750
Service Date
6/24/2022
Services Performed
TECH REMOVED AND REPLACED BATTERY, AND TEST STARTED VEHICLE. TECH VERIFIED VEHICLE STARTS AS IT SHOULD, AND NEW BATTERY HAS FULL CHARGE.
ELIZABETH L. gave our service a 5 star review on 6/25/2022
2010 Subaru Impreza
Mileage
129,167
Service Date
6/20/2022
Services Performed
TECHNICIAN TEST DROVE VEHICLE AND STATES HE DID NOT HEAR A SQUEAL, BUT DID FEEL SEVERE PULSATION FROM THE FRONT BRAKES. TECH STATES ROTORS ARE HEAVILY GLAZED. TECH RECOMMENDS REPLACING THE FRONT BRAKE PADS, AND ROTORS AS WELL AS PERFORMING A BRAKE FLUID EXCHANGE.
Change oil and oil filter. Lubricate and check chassis. Check air filter, belts, hoses and brakes. Check all fluid levels and tire pressures. Perform 27 point safety inspection. BRAKES: FRONT: 5 MM REAR: 4 MM TIRES: FRONT: 32 PSI REAR: 32 PSI TREAD: LF 7/32 RF 7/32 LR 7/32 RR 7/32 MILEAGE NEXT OIL CHANGE DUE: 132167
TECH ROTATED TIRES AND TORQUED WHEELS TO 80LBS
TECHNICIAN PERFORMED VEHICLES AR-17 SERVICE AS WELL AS REPLACED CABIN AIR FILTER. TECHNICIAN STATES A/C SYSTEM NOW IS BLOWING FRESH AIR.
TECHNICIAN PERFORMED VEHICLES REAR DIFFERENTIAL FLUID EXCHANGE. TECH TEST DROVE VEHICLE, AND VERIFIED DIFFERENTIAL IS WORKING PROPERLY, AND ENSURED FLUID LEVEL IS AT THE OPTIMAL LEVEL.
TECHNICIAN PERFORMED VEHICLES FRONT DIFFERENTIAL FLUID EXCHANGE. TECH TEST DROVE VEHICLE, AND VERIFIED DIFFERENTIAL IS WORKING PROPERLY, AND ENSURED FLUID LEVEL IS AT THE OPTIMAL LEVEL.
TECH BROUGHT VEHICLE INTO SHOP AND BEGAN PROCESS. TECH RACKED VEHICLE AND BEGIN HOOKING UP FLUID EXCHANGE MACHINE WITH CONDITIONER AND OE EQUIVALENT FLUID. TECH DISCONNECTED LINES, PLUGGED FLUID EXCHANGER INTO VEHICLE LINES, AND BEGAN PROCESS. TECH COMPLETED FULL VEHICLE FLUID EXCHANGE USING VEHICLES OWN POWER TO CYCLE THROUGH GEARS AND SYSTEM, USING OE EQUIVALENT FLUID. TECH DISCONNECTED MACHINE, RE-CONNECTED LINES, ENSURED ALL COMPONENTS TIGHT AND NO LEAKS, TEST DROVE VEHICLE, DOUBLE CHECKED FLUID LEVELS AND VERIFIED SERVICE COMPLETE.
TECH PERFORMED FULL BRAKE FLUID EXCHANGE USING NEW BRAKE FLUID TO OE SPECIFICATION. TECH ENSURED ALL LINES FLUSHED AND FILLED WITH NEW FLUID. TECH HAS TEST DRIVEN VEHICLE AND VERIFIED SERVICE COMPLETE.
TECH PERFORMED FULL VEHICLE POWER STEERING FLUID EXCHANGE, CYCLING AND FLUSHING NEW FLUID INTO PUMP AND LINES, WHILE FLUSHING OLD OUT. TECH HAS VERIFIED FULL SERVICE COMPLETE, TECH HAS TEST DRIVEN VEHICLE AND VERIFIED NO LEAKS AT THIS TIME.
TECH BROUGHT VEHICLE INTO SHOP AND BEGAN PROCESS. TECH PUT CLEANSER IN VEHICLE RADIATOR, RAN VEHICLE AND THEN HOOKED UP COOLANT FLUSH MACHINE. TECH VACUUMED ALL COOLANT OUT OF VEHICLE, PERFORMING PERFECT VACUUM ON SYSTEM, TECH THAN SWITCHED VALVES, RELEASED VACUUM, AND VEHICLE SUCKED NEW COOLANT AS WELL AS CONDITIONER INTO COOLANT SYSTEM. TECH VERIFIED VEHICLE FILLED COOLANT SYSTEM. TECH RAN VEHICLE, BURPED SYSTEM, TEST DROVE, AND RE-CHECKED SYSTEM. TECH VERIFIED SERVICE COMPLETE.
TECH BROUGHT VEHICLE INTO SHOP AND BEGAN PROCEDURE. TECH CLEANED VEHICLE THROTTLE BODY AND BEGAN VEHICLE FUEL INDUCTION SERVICE. TECH INTRODUCED CLEANER INTO FUEL SYSTEM SLOWLY, WATCHING AND VERIFYING DELIVERY. TECH COMPLETED VEHICLE SERVICE, TEST DROVE, AND VERIFIED VEHICLE INDUCTION SERVICE HAS BEEN COMPLETED SUCCESSFULLY.
TECHNICIAN REMOVED AND REPLACED VEHICLES ENGINE AND CABIN AIR FILTERS AS PART OF MAJOR SERVICE.
TECHNICIAN REMOVED VEHICLES LOWER CONTROL ARM ASSEMBLIES ON BOTH SIDES. TECH INSTALLED NEW CONTROL ARMS, AND THEN PERFORMED ALIGNMENT. TECHNICIAN VERIFIED NEW CONTROL ARMS WORK AS THEY SHOULD, AND VEHICLE DRIVES MUCH BETTER, NOW THAT OLD BALL JOINTS (PART OF CONTROL ARM), AND CONTROL ARMS AND BUSHINGS HAVE BEEN REPLACED.
TECHNICIAN PERFORMED VEHICLES FRONT WHEEL ALIGNMENT (SEE SPEC SHEET).
TECHNICIAN REMOVED AND REPLACED VEHICLES FRONT BRAKE PADS AND ROTORS. TECH PERFORMED BRAKE BURNISH PROCEDURE, AND VERIFIED NEW BRAKES AS FUNCTIONING AS THEY SHOULD.
HOPE K. gave our service a 5 star review on 6/21/2022
2007 Subaru Outback
Mileage
141,963
Service Date
5/10/2022
Services Performed
TECHNICIAN FOUND INITIAL TEST DRIVE TECH FOUND A/C AND P/S BELTS ARE NOISY. TECH FOUN D A/C COMPRESSOR NOT ENGAGING, AND ADJUSTED BOTH BELTS TO SPECS, AND RECHECKED. TECH FOUND NOISE GONE AND POWER STEERING IS NO LONGER DIFFICULT TO STEER. TECH NOTES INSPECTION OF A/C HE DETERMINED AN INTERMITENT RELAY CONTACT FAILURE. TECH SUGGEST REPLACING A/C RELAY AND RECHECK. TECH ALSO RECOMMENDS PERFORMING A POWER STEERING FLUID EXCHANGE AS WELL, DUE TO FLUID BEING EXTREMELY DARK, AND BAD QUALITY. TECHNICIAN REMOVED AND REPLACED VEHICLES A/C RELAY, AND TECHNICIAN VERIFIED NEW A/C RELAY HAS FIXED ISSUE, AND A/C IS WORKING PROPERLY AT THIS TIME.
CUSTOMER STATES VEHICLE POWER STEERING SEEMS TOUGH AT TIMES, AND AFTER ANOTHER SHOP PUT NEW BELT ON AND PERFORMED WORK, IT SQUEALS. PLEASE CHECK AND ADVISE.
TECH PERFORMED POWER STEERING FLUID EXCHANGE, PURGED AIR FROM SYSTEM AND TEST DROVE VEHICLE
NANCY R. gave our service a 5 star review on 5/10/2022
2009 Subaru Forester
Mileage
164,059
Service Date
1/31/2022
Services Performed
Change oil and oil filter. Lubricate and check chassis. Check air filter, belts, hoses and brakes. Check all fluid levels and tire pressures. Perform 27 point safety inspection. BRAKES: FRONT: 4 MM REAR: 3 MM TIRES: FRONT: 32 PSI REAR: 28 PSI TREAD: LF 5/32 RF 5/32 LR 4/32 RR 4/32 MILEAGE NEXT OIL CHANGE DUE: 169059
EMILY J. gave our service a 5 star review on 2/1/2022

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