2013 Ford Explorer
Mileage
147,544
Service Date
6/6/2023
Services Performed
- TECH PULLED CODES AND FOUND U300049 U300096 U201149 CODES ASSOCIATED WITH COMPONENT FAILURE AND INTERNAL ELECTRONIC FAILURE TECH FOUND THESE CODES LINKED TO STEERING. TECH TESTED RACK AND ELECTRIC CONNECTIONS AND VERIFIED INTERNAL FAILURE OF STEERING GEAR. TECH RECOMMENDS REPLACEMENT.
- TECH SCANNED VEHICLE AND INSPECTED CODES. TECH FOUND C1B0086 STEERING ANGLE FAILURE TECH RESET AND REPROGRAMMED SENSOR TO VEHICLE. TECH VERIFIED AT THIS TIME, ISSUE WENT AWAY, BUT MAY RETURN DO TO STEERING FAILURE.
- TECH BROUGHT VEHICLE INTO SHOP, RACKED VEHICLE AND BEGAN WORK. TECH UNBOLTED NECESSARY COMPONENTS, LOWERED SUBFRAME, REMOVED RACK, REPLACED WITH NEW OEM RACK, RE-INSTALLED ALL COMPONENTS, PERFORMED ADDITIONAL SERVICES, TEST DROVE AFTER COMPLETION, AND VERIFIED SERVICE AND REPAIR COMPLETED.
- TECH BROUGHT VEHICLE ONTO RACK, INSTALLED MIRROR HEADS, AND BEGAN ALIGNMENT. TECH ALIGNED VEHICLE INTO FACTORY SPECIFICATIONS, VERIFIED, TEST DROVE, AND VERIFIED SERVICE COMPLETED.
- TECH BROUGHT VEHICLE INTO SHOP AND BEGAN WORK. TECH RACKED VEHICLE AND BEGAN PROCESS. TECH FOUND BALL JOINT NUT TO BE COMPLETELY SEIZED ONTO STUD. TECH HAD TO HEAT TO VERY HIGH TEMP AND GET OFF WITH AUTO-HAMMER. TECH WAS ABLE TO REMOVE, AND REPLACED WITH NEW CONTROL ARMS AND BALL JOINTS. TECH TORQUED TO SPEC AND VERIFIED SERVICE COMPLETED.
- Change oil and oil filter. Lubricate and check chassis. Check air filter, belts, hoses and brakes. Check all fluid levels and tire pressures. Perform 27 point safety inspection. BRAKES: FRONT: 10 MM TIRES: FRONT: 35 PSI REAR: 35 PSI TREAD: LF 6/32 RF 6/32 LR 7/32 RR 7/32 MILEAGE NEXT OIL CHANGE DUE: 150544
- VEHICLE POWER STEERING RACK PROGRAMMED TO VEHICLE AVAILABLE UPDATES FOR MEDIA/HEAT/CAMERA CONTROL UPDATED.
DAVE R. gave our service a 5 star review on 6/7/2023
