2014 Ford Edge
Mileage
125,219
Service Date
6/13/2023
Services Performed
- TECHNICIAN INSPECTED VEHICLE AND FOUND BATTERY COMPLETELY DRAINED OF VOLTAGE. JUMP CHARGED BATTERY AND FOUND A 50 AMP DRAW ON BATTERY WITH NO OUTPUT VOLTAGE FROM ALTERNATOR. TECH ALSO NOTED A BURNING SMELL FROM ALTERNATOR AREA. TECHNICIAN DISCONNECTED BATTERY FROM ALTERNATOR AND DRAW WENT AWAY, SUGGESTING AN INTERNAL SHORT WITHIN ALTERNATOR. REMOVED ALTERNATOR AND INSPECTED DETERMINING THAT ALTERNATOR HAD FAILED AND VEHICLE IN NEED OF NEW ALTERNATOR. RECOMMEND REMOVE AND REPLACE WITH NEW ALTERNATOR.
- TECHNICIAN REMOVED RADIATOR IN ORDER TO REMOVE ALTERNATOR. REMOVED AND REPLACED ALTERNATOR PER REPAIR INSTRUCTIONS. RE-INSTALLED RADIATOR, FILLED WITH COOLANT. TECHNICIAN TEST DROVE VEHICLE AND ALL IS GOOD.
PAULINE B. gave our service a 5 star review on 6/15/2023
