2019 RAM 1500 Classic
Mileage
108,431
Service Date
1/19/2026
Services Performed
- PER CUSTOMER CONCERN OF WATER INTRUSION, VEHICLE WAS MOVED OUTSIDE AND WATER LEAK TEST PERFORMED. TECHNICIAN REMOVED INTERIOR FLOOR COVERS AND EQUIPMENT FROM UNDER REAR SEAT WALL AREAS TO AID INSPECTION. VEHICLE WAS SPRAYED WITH WATER AT REAR HIGH-MOUNT BRAKE LIGHT AND REAR WINDOW AREA. WATER INTRUSION WAS OBSERVED ENTERING AT HEADLINER AND AROUND REAR WINDOW, COLLECTING AT BASE OF REAR WINDOW SEAL INSIDE CABIN. SIGNS OF WATER TRACKING WERE NOTED ON INTERIOR SURFACE OF REAR WINDOW AND DOWN REAR OF CAB UNDER CARPET. SOURCE APPEARS TO BE FROM REAR UPPER BODY AREA; ADDITIONAL ACCESS REQUIRED FOR CONFIRMATION. TECHNICIAN RECOMMENDS A MINIMUM OF REPLACING HIGH MOUNTED STOP LAMP.
- AS A PRECAUTIONARY MEASURE AND ASSUMING NO FURTHER WATER INTRUSION IS PRESENT AT THIS TIME, TECHNICIAN REMOVED AND REINSTALLED CAMPER SHELL TO ALLOW FURTHER INSPECTION AND TESTING FOR WATER INTRUSION. CENTER HIGH MOUNTED STOP LAMP (CHMSL) ASSEMBLY WAS REMOVED AND REPLACED DUE TO PREVIOUS LEAK CONDITION. SEALING SURFACES WERE CLEANED AND VERIFIED. NO ACTIVE WATER LEAKS OBSERVED AT TIME OF SERVICE. ADDITIONAL MONITORING RECOMMENDED IF VEHICLE IS EXPOSED TO HEAVY RAIN OR CAR WASH CONDITIONS.
- DUE TO LEAKING CENTER HIGH MOUNTED STOP LAMP (CHMSL) ASSEMBLY CAUSING WATER INTRUSION, TECHNICIAN REMOVED AND REPLACED CHMSL ASSEMBLY. SEALING SURFACE WAS CLEANED AND NEW SEAL VERIFIED PROPERLY INSTALLED. WATER INTRUSION CONDITION ADDRESSED AT THIS TIME AND LAMP OPERATION VERIFIED AS DESIGNED.
LISA D. gave our service a 5 star review on 1/21/2026
