2016 Infiniti QX60
Mileage
140,532
Service Date
7/15/2025
Services Performed
- CUSTOMER REQUESTED INSPECTION FOR POSSIBLE RODENT ACTIVITY UNDER HOOD. TECHNICIAN FOUND SIGNS OF RODENT PRESENCE INCLUDING NESTING MATERIAL AND DROPPINGS IN ENGINE BAY AREA. AS PER INSPECTION, CLEANED AND SPRAYED ENGINE BAY TO REMOVE DEBRIS AND CONTAMINATION. PERFORMED RODENT DETERRENT SPRAY SERVICE TO HELP DISCOURAGE FUTURE INFESTATION.
- TECHNICIAN ROAD TESTED VEHICLE AND VERIFIED SHUDDER DURING ACCELERATION AND PRONOUNCED WHINE AT APPROXIMATELY 40–45 MPH. FLUID LEVEL AND CONDITION OK UPON INSPECTION PERFORMED FULL SYSTEM SCAN AND FOUND STORED DTC P17F0, INDICATING INTERNAL TRANSMISSION PERFORMANCE ISSUE. REVIEWED FACTORY TECHNICAL SERVICE BULLETINS AND CONFIRMED THAT IF DTC P17F0 IS PRESENT ALONG WITH SHIFTING CONCERNS, OEM PROCEDURE IS TO REPLACE THE TRANSMISSION ASSEMBLY. REPLACEMENT OF TRANSMISSION RECOMMENDED AT THIS TIME.
- TECHNICIAN REMOVED AND REPLACED VEHICLE BATTERY WITH ANTI CORROSION KIT, DUE TO FAILED LOAD TEST AND INABILITY TO HOLD CHARGE. PERFORMED REQUIRED RE-LEARN PROCEDURES AND SYSTEM INITIALIZATIONS TO RESTORE VEHICLE FUNCTION AND MEMORY SETTINGS.
- AS PER INSPECTION, REMOVE AND REPLACE VEHICLE INTAKE PLENUM AND GASKETS TO GAIN ACCESS TO AFFECTED CYLINDERS. DURING INSPECTION, TECHNICIAN FOUND RODENT DAMAGE TO FUEL INJECTOR CONNECTORS AND INTAKE RUNNER VALVE CONNECTOR. WIRING HARNESS AND CONNECTORS WERE CHEWED AND COMPROMISED. PERFORMED NECESSARY ELECTRICAL REPAIRS TO RESTORE PROPER FUNCTION. RE-ASSEMBLED WITH NEW GASKETS AND CLEARED ANY RELATED FAULT CODES.
- TECH REMOVED VEHICLE AIR FILTER ASSEMBLY, AND REPLACED WITH NEW AIR FILTER. TECH CLEANED FILTER HOUSING AND VERIFIED SERVICE COMPLETED.
- TECHNICIAN REPAIRED ROTTED WASHER FLUID LINE WITH PREMIUM WASHER HOSE AND REPLACED WINDSHIELD WIPERS FRONT AND REAR.
- TECH BROUGHT VEHICLE INTO SHOP AND BEGAN TEAR DOWN AND REMOVAL OF VEHICLE COMPONENTS. TECH GAINED ACCESS TO VEHICLE WIRING AND COMPONENTS. AS PER INSPECTION, RE-PIN NEW ELECTRICAL CONNECTORS AND INTEGRATE INTO VEHICLE ENGINE HARNESS DUE TO DAMAGE FROM RODENTS. PERFORMED PROPER WIRE SPLICE AND TERMINAL INSTALLATION TO RESTORE ELECTRICAL CONNECTION IN AFFECTED CIRCUITS. VERIFIED REPAIRS WITH FUNCTION TESTING OF RELATED COMPONENTS.
- AS PER INSPECTION, REMOVE AND REPLACE BOTH OUTER TIE ROD ENDS DUE TO EXCESSIVE PLAY AND DETERIORATED BOOTS. COMPONENTS SHOWED SIGNS OF WEAR AFFECTING STEERING RESPONSE AND SAFETY. NEW PARTS INSTALLED AND VEHICLE ALIGNED TO SPECIFICATIONS FOLLOWING REPAIR.
- TECH RACKED VEHICLE ONTO ALIGNMENT RACK, INSTALLED MACHINE MIRROR HEADS, AND LOOKED UP THROUGH MACHINE SOFTWARE, VEHICLE OEM SPECIFICATIONS FOR ALIGNMENT. TECH THEN PERFORMED ALIGNMENT TO THESE SPECIFICATIONS, AND THEN TEST DROVE VEHICLE TO VERIFY VEHICLE DRIVES STRAIGHT AND AS DESIGNED. TECH HAS VERIFIED AND STATES SERVICE COMPLETED.
- AS PER TECHNICIAN REQUEST, DIAGNOSE VEHICLE FAILURE RELATED TO A/C SYSTEM OPERATION. PERFORMED SYSTEM EVACUATION AND RECHARGE, BUT ISSUE PERSISTED. TECHNICIAN PROCEEDED WITH ELECTRICAL TESTING TO CHECK FOR VOLTAGE AND SIGNAL SUPPLY. FOUND NO POWER FROM PCM TO A/C SWITCH. PER DIAGNOSTIC TIPS FROM IDENTIFIX, TECHNICIAN TESTED CONNECTORS AT AC AND OIL PRESSURE SWITCH AND FOUND TO NOT BE THE SOURCE OF POWER LOSS. TECHNICIAN THEN OPENED WIRING HARNESS AT PCM AND FOUND BROKEN WIRE AFFECTING BOTH A/C SWITCH AND OIL PRESSURE SWITCH SIGNAL. PERFORMED WIRING REPAIR TO RESTORE CIRCUIT INTEGRITY. AFTER REPAIR, VERIFIED A/C SYSTEM NOW OPERATES AS INTENDED.
- PASSED STATE TEST, CERT. # UM510341C
JEANNIE B. gave our service a 5 star review on 7/16/2025
