2016 Infiniti QX60
Mileage
141,261
Service Date
10/17/2025
Services Performed
- TECH BEGAN TESTING VEHICLE A/C SYSTEM. TECH FOUND SYSTEM TO HAVE LEAKED AT NEW CONDENSOR ASSEMBLY, AS O RINGS APPEAR TO HAVE FAILED. TECH REPLACED O RINGS, RECHARGED SYSTEM, AND VERIFIED OVER SEVERAL DAYS, THAT A/C SYSTEM IS STILL OPERATING AS DESIGNED. TECH HAS VENT TEMPED AT 44*
- TECH TEST DROVE, VERIFIED NOISE AND RACKED VEHICLE. TECH FOUND VEHICLE FRONT SUSPENSION, ESPECIALLY CONTROL ARMS WORN, AND BUSHINGS CRACKED. AS WELL AS PLAY IN CONTROL ARM BUSHING. TECH RECOMMENDS NEW LOWER CONTROL ARMS.
- TECH BROUGHT VEHICLE INTO SHOP AND RACKED VEHICLE. TECH BEGAN DRAINING NECESSARY FLUIDS TECH THEN CAREFULLY DISCONNECTED ALL MAIN WIRING LOOMS AND CONNECTIONS. TECH REMOVED VEHICLE NECESSARY VACUUM LINES AND SURROUNDING COMPONENTS AROUND ENGINE. TECH THEN REMOVED SUBFRAME MOUNTS AND LOWERED SUBFRAME WITH ENGINE AND TRANSMISSION DOWN. TECH THEN BEGAN REMOVAL OF VEHICLE TRANSFER CASE (PTU). TECH FOUND VEHICLE PTU TO HAVE EXCESS METALLIC DEBRIS INTERNALLY. TECH SEPARATED CASE COVER ON PTU AND FOUND GEARING INSIDE HEAVILY WORN, WITH FINS ON GEARS WORN AND CHIPPED. TECH RECOMMENDS NEW PTU ASSEMBLY, WHICH CUSTOMER HAS AGREED TO NEW/USED ASSEMBLY. ADVISOR SOURCED WITH 56K MILES. TECH THEN BEGAN REMOVAL OF TRANSMISSION ASSEMBLY, AND BEGAN INSTALL OF NEW TRANSMISSION. TECH MOUNTED NEW TRANSMISSION TO ENGINE, AND REPLACED PTU UNIT ASSEMBLY. TECH REPLACED GASKETS AND BOLTS ALL SENT WITH PACKAGE FROM INFINITI. TECH LOWERED VEHICLE BACK DOWN ONTO SUBFRAME ASSEMBLY, AND BEGAN RE-INSTALLATION OF THESE COMPONENTS. TECH THEN BEGAN FULL RE-ASSEMBLY, OF ALL DISCONNECTED COMPONENTS, INCLUDING VACUUM LINES, HARNESS CONNECTIONS, AND HOSES. TECH FILLED FLUIDS IN VEHICLE. TECH THEN PERFORMED REMAINING SERVICES, STARTED VEHICLE AND LET IDLE. TECH THEN TEST DROVE VEHICLE AND VERIFIED CUSTOMER SOUNDS GONE, TRANSMISSION OPERABLE AS DESIGNED, AND SERVICES COMPLETED. IT IS TO BE NOTED THAT VEHICLE SONAR SYSTEM IS INOPERABLE DUE TO MISSING SENSORS AND SHORT IN REAR SENSOR. CUSTOMER WAS ADVISED OF THIS, AND WILL RETURN WHEN PARTS ARRIVE AT ADAS FACILITY.
- EXTERNAL PROGRAMMING SERVICE ARRIVED, SET UP IN VEHICLE WITH BATTERY PACKS AND LAPTOP, USED OEM CD FOR TRANSMISSION, AND PROGRAMMED TO VEHICLE.
- TECH HAD VEHICLE IN SHOP, RACKED. TECH BEGAN REMOVAL OF ADDITIONAL COMPONENTS AND REMOVED VEHICLE LOWER SUSPENSION AND CONTROL ARMS. TECH WAS ABLE TO REMOVE LOWER BALL JOINTS, AND TECH INSTALLED NEW LOWER CONTROL ARMS, WITH NEW LOWER BALL JOINTS AND BEGAN RE-ASSEMBLY. TECH VERIFIED INSTALL, PERFORMED REMAINING REPAIRS, AND TEST DROVE. TECH HAS VERIFIED VEHICLE SERVICE COMPLETED.
- TECH RACKED VEHICLE ONTO ALIGNMENT RACK, INSTALLED MACHINE MIRROR HEADS, AND LOOKED UP THROUGH MACHINE SOFTWARE, VEHICLE OEM SPECIFICATIONS FOR ALIGNMENT. TECH THEN PERFORMED ALIGNMENT TO THESE SPECIFICATIONS, AND THEN TEST DROVE VEHICLE TO VERIFY VEHICLE DRIVES STRAIGHT AND AS DESIGNED. TECH HAS VERIFIED AND STATES SERVICE COMPLETED.
JEANNIE B. gave our service a 5 star review on 10/18/2025
