2012 Mazda CX-7
Mileage
173,855
Service Date
3/13/2025
Services Performed
- TECH TEST DROVE VEHICLE AROUND BLOCK AND BROUGHT INTO SHOP, TECH NOTES WITH RAIN IT WAS DIFFICULT TO VERIFY SMOKE ISSUE. TECH BEGAN VEHICLE INSPECTION AND FOUND DAMAGES ON FRONT BUMPER AND GRILL, TECH BEGAN REMOVAL OF COVER COMPONENTS AND FOUND VEHICLE RADIATOR TO BE BROKEN, LATER TO BE FOUND THAT CUSTOMER HAD HIT DEER, TECH SUSPECTS AND STATES CRACK IN FRONT BUMPER IS WHERE RADIATOR IS BROKEN AND NIPPLE IS MISSING ON RADIATOR SUSPECTING DEER CAUSED ISSUE. TECH ALSO RECOMMENDS UPPER AND LOWER RADIATOR HOSES DUE TO FEEL OF HOSES, (SOFT AND BLACK TRANSFERRING TO HANDS)
- TECH BROUGHT VEHICLE INTO SHOP AND BEGAN SERVICE. TECH REMOVED ALL NECESSARY COMPONENTS, AND DRAINED VEHICLE COOLANT. TECH REMOVED RADIATOR ASSEMBLY, REPLACED WITH NEW RADIATOR ASSEMBLY, AND PERFORMED REMAINING SERVICES. TECH THEN TEST DROVE, AND VERIFIED AFTER DRIVE NO LEAKS PRESENT, VEHICLE REMAINS AT OPERATING TEMP AND VERIFIED SERVICE COMPLETED.
- TECH BROUGHT VEHICLE INTO SHOP AND BEGAN PROCESS. TECH PUT CLEANSER IN VEHICLE RADIATOR, RAN VEHICLE AND THEN HOOKED UP COOLANT FLUSH MACHINE. TECH VACUUMED ALL COOLANT OUT OF VEHICLE, PERFORMING PERFECT VACUUM ON SYSTEM, TECH THAN SWITCHED VALVES, RELEASED VACUUM, AND VEHICLE SUCKED NEW COOLANT AS WELL AS CONDITIONER INTO COOLANT SYSTEM. TECH VERIFIED VEHICLE FILLED COOLANT SYSTEM. TECH RAN VEHICLE, BURPED SYSTEM, TEST DROVE, AND RE-CHECKED SYSTEM. TECH VERIFIED SERVICE COMPLETE.
- TECH REMOVED REMAINING NECESSARY COMPONENTS, AND REMOVED VEHICLE UPPER AND LOWER RADIATOR HOSE ASSEMBLIES, TECH THEN REPLACED WITH NEW HOSES, AND RE-ASSEMBLED VEHICLE COMPONENTS. TECH PERFORMED REMAINING SERVICES, TEST DROVE, AND VERIFIED NO LEAKS AND SERVICE AND REPAIR COMPLETED.
JEANNIE R. gave our service a 5 star review on 3/15/2025
